2873 Interstate Pkwy, Brunswick, OH 44212
https://www.lowbrowcustoms.com/
Closed now
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- 756 Reviews4.9Google
- 247 Reviews4.8Facebook
- 2 Reviews3.0BirdEye
- 1 Review1.0BBB
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Recommended
Jade D on BBB
18 days ago
04/22/2021, 06:26 AM
Ordered parts from this company.
Never received parts. I called fed ex with provided tracking number they informed me that the package was indeed lost but the shipper had to file a claim because it was under there account.
Contacted lowbrow via email never received a reply. Called (after business hours because I am on west cost) left a voice mail with no reply.
Called during business hours received a very rude young lady who stayed "not our problem, one the package has left our facility it is not our problem".
I have sent messages and texts to this company with not one single reply.
VERY RUDE STAFF AND NO CUSTOMER SUPORT AFTER PURCHASE.
AVOID RHIS COMPANY AT ALL COSTS...
John G. on BirdEye
a month ago
03/31/2021, 21:29 PM
Ordered a part on a Sunday. Paid for FedEx Overnight delivery. Product didn’t arrive on Tuesday (two days proceeding order). Contacted Fedex who advised me to have the SHIPPER log into their account to request a refund since the delivery is guaranteed. Proceeded to contact the seller to pass this info on. They refused to assist me and further suggested I needed to make this request myself which isn’t possible. I contacted Fedex two times and told the shipper is the only contact who can initiate this. So, I said to the seller I do not want it any longer and they advised me I would not be refunded any of the shipping. Issues happen with shipping vendors; but this is where the seller has the opportunity to shine and LowBrow failed miserably. They couldn’t possibly have cared less. I found the part cheaper elsewhere and it will be here in one day. Thank you LowBrow.
SkyArk89 on BirdEye
2 months ago
03/12/2021, 20:02 PM
I ordered transparent fuel line for a project and they shipped fast. I don't usually leave reviews but this company deserves every bit of it. Thank you!
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Kevin Billiter on Facebook
a year ago
02/27/2020, 08:35 AM
Awesome parts, pricing, quick shipping and awesome customer service! Nothing but good things to say about this company!
Bryant Mullen on Facebook
a year ago
02/19/2020, 14:46 PM
Excellent customer service fast response on orders job well done
Dustin Edwards on Facebook
a year ago
02/17/2020, 01:07 AM
Quality parts, exact fitment, killer designs...highly recommend!
‘04 XL1200C
Ryan James on Facebook
a year ago
02/04/2020, 01:16 AM
always great service and always have those hard to find parts
David Jones on Facebook
a year ago
01/22/2020, 00:00 AM
Great parts and prices will be doing a lot of business with them.
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