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Lovisa
- Consumer Goods
- Kingston, ON
About this business
Location details
945 Gardiners Rd, Kingston, ON, K7M 7H4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Very disappointed with my experience. Before booking and again in person, I was told the only cost would be the earrings, as the piercing and aftercare were included. After paying, I received my email receipt and noticed an unexpected $20 upgrade fee that had never been explained or approved. When I questioned it, the manager simply said, “Oh, sorry, you didn’t know? We upgraded your package.” That should never happen without a customer’s informed consent. To make matters worse, after spending about $130, the piercer was abo... read more
Went in to make a purchase today. Stood around holding my item waiting for the employee… there didn’t appear to be anyone around? I finally gave up, put the earrings away and left. While leaving, I finally noticed the employee literally hiding behind some kind of storage door eating. Went to Ardenes.
Very disappointing experience. The store is extremely small and difficult to move around in, which made browsing uncomfortable. On top of that, the staff was rude and unwelcoming. I was left waiting without any acknowledgment, which is unacceptable—especially considering the high prices of the jewelry. For what you’re paying, you would expect at least basic customer service and respect. I won’t be returning. Change the store to something else Cat centre!
Terrible service, rude and ignorant employee!!!! The morning shift employee who opens at 10 am on Saturday is not a kind person!! Very judgemental and will refuse to do any kind of piercing making excuses like she’s the only one there yet there was no other customers around. She was so rude to my mom who was visiting and acted like she was better than us. I’d love to give this store my business but I will refuse to spend my money when she around. Ps she refused us yet this company could have made over $200 plus dollars if sh... read more
I had been to lovisa few days ago for some shopping and for piercing there was a girl Prabh she was very nice to customer service and did my piercing . Experience was amazing.
Frequently asked questions about Lovisa
How is Lovisa rated?
Lovisa has a 3.5 star rating with 13 reviews.
When is Lovisa open?
Lovisa is closed now. It will open at 10:00 a.m.
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