Lovisa

MiSs Maah 

on Google

a month ago

I visited to look at fashion jewelry and found some cute pieces. However, when I asked if I could try on a necklace, the employee said no in a rude way. I respect store rules, but customer service matters. Most customers will still try the item at home after purchasing, so please consider a more thoughtful approach and better communication. 

E . B 

on Google

2 months ago

Bad customer service with attitude, bad piercing that doesn’t heal after 6months (talked to someone about my piercing not healing and they took my email address and phone number said manager will contact me but no one contacted me at all), low quality products. They don’t provide paper receipts and only way you can look at your receipt or return policy is after you purchase. By the time if you want to return BUT it’s already too late. So basically they are scamming you…! 

Sana 

on Google

3 months ago

⭐️⭐️⭐️⭐️⭐️ Amazing Customer Service from Diana! I was honestly so impressed with the service I received from Diana at Lovisa. She went above and beyond to help us and made the whole experience feel special. She was so kind, humble, and patient — the kind of person who makes you feel like you’re the only customer in the store. She gave me her full attention and focus, which is something you rarely see nowadays. It’s not just about buying jewelry; it’s the way she treated me that really stood out. People like Diana make you wa... read more

Melissa W. 

on Google

4 months ago

Visited here last Saturday for my daughter’s homecoming and let me just say the atmosphere was amazing. Employees were so friendly and informative, store clean and organized. The team made sure I left completely satisfied, most definitely will be a returning customer and will be recommending to friends and family. 

Kaylee Lauren 

on Google

4 months ago

Vivian helped me find the most beautiful jewelry set for my wedding day!! She was so kind and patient with me, I am so grateful for her help!