Lovisa

Dilara Novruzova 

on Google

3 months ago

Very disappointing experience. I purchased a pair of earrings, and only 15 minutes later I asked to return them. The staff refused, saying they were considered a hygiene item. However, they also told me an exchange would be possible under certain conditions, which makes their policy confusing and inconsistent. What made the experience even worse is that no one informed me at the time of purchase that earrings were non-returnable, and I wasn’t given a receipt. Customers should be clearly told about return restrictions before ... read more

Jessica Taylor 

on Google

4 months ago

Omg Doria! Did such an amazing job on my piercings 🥰 thank you sooooo much I will definitely be back for more and I appreciate your professionalism! And kindness &arii ! Thank you so much as well very professional and kind thank you 

Jennifer Matthew-Ibekwe 

on Google

5 months ago

Horrible experience. They don’t accept returns even if you haven’t used the item. Item was bought and returned within 2 days. Never shopping here again. 

Kk K 

on Google

6 months ago

The customer service was very bad. We are very disappointed. There is a sign free piercing, but after purchase, they say there is one employee we can’t pierce right now it’s just to make a sale my kids get so disappointed I will never go there. 

Ruby 

on Google

6 months ago

I was vacationing in Dallas and decided to let my daughter get her ears pierced there. I noticed it seemed like he stopped halfway before piercing the first ear all the way through. When he was finished, it seemed off and he blamed it on it being swollen and her earlobe as to why it looked like the piercing was in a down direction. You can see the back of the earring just by looking at her. Yet a few days later it was still like that I had no option but to remove it so she is currently just with one ear pierced and $75 waste... read more