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Loudoun Heights Apartments
- Apartments
- Ashburn, VA
About this business
If you are looking for apartments in Loudoun County, Virginia, you've come to the right place. Welcome home to Loudoun Heights Apartments, where the conveniences of living are made easy. Our apartments located in Ashburn are a hidden secret nestled in a private setting on 36 acres with convenient access to the Loudoun County Parkway, Route 7 and the Dulles Greenway. You are only steps away from One Loudoun and minutes away from the area's best shopping, dining and entertainment. Our expansive apartment interiors combined wit... read more
Location details
20300 River Ridge Terrace, Ashburn, VA, 20147, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Terrible experience Wouldn’t recommend applying. Extensive process. $300+ just to decline you in an hour.
Business response:
We're sorry to hear about your disappointing experience. Your feedback is valuable and will be taken into consideration. Thank you for sharing.
Overall great experience at Loudoun Heights. Overall great experience at Loudoun Heights. Only complaint I have is that some owners are lazy and do not clean up after their dogs. Maintenance guys are the best. Respectful, kind and always fixing the issue within 24 hours, even on Sunday.
Business response:
Thank you for your excellent rating of Loudoun Heights. We sincerely appreciate you recognizing the effort we put toward making this community one of the best.
Move-Out Fees Absolutely horrible company. So many hidden move-out fees. Find somewhere else to live.
Business response:
We are sorry that your experience was less than optimal and we never like to hear that a resident departed with unpleasant feelings about our community. Our goal is to serve our residents with professional service and transparent explanations of our fees and policies. We apologize that you feel this wasn't the case. Although you no longer reside here, we would be more than happy to review your account with you. Please contact us at 703-478-8388 or loudounheights@kcmapts.com if you wish to do so.
Terrible experience with staff and management I am a former resident of 4 years. Every 12 months a new lease was signed, never received any new updates, new carpet (not even cleaned), or fresh paint. At move out I was charged over 2,000 for carpet cleaning and paint which is ridiculous. This was done to keep my security deposit. Don't let staff /management fool you, they are all about money and will do whatever to get it out of you and your family.
A WONDERFUL PLACE TO CALL HOME Loudoun Heights Apartments is a wonderful place to call home. The front office staff is always friendly and helpful. The maintenance staff is quick to respond and does a great job. Great location, well-kept, ample parking, and large trash compactor bins/pick-up. We have lived here for 5 years and love it!! Highly recommend!
Business response:
Thank you for your five-star rating and for sharing your experience at Loudoun Heights. It's so nice to hear that you have been treated to exceptional customer service by the team, and that you're happy with your space. We appreciate your feedback, and hope that you have a wonderful residency.
Love the area, and management I like how clean and maintained the community is and I like living here.
Business response:
Thanks for taking a moment to award Loudoun Heights with a five-star rating! We appreciate your compliments and your residency.
Great place for your kids Tons of good to mention. Trash collection in a regular and clean hygiene manner. Pet play area. Clean up station . Kids play area . Tennis court. Open trail walk. Swimming pool with separate toddler kids area. Indoor gym fitness 24hrs. And great stuff member with wonderful neighbour's. I am here for last 5 yrs without any trouble. Lovely and pleasant great for kids
Frequently asked questions about Loudoun Heights Apartments
How is Loudoun Heights Apartments rated?
Loudoun Heights Apartments has a 3.3 star rating with 109 reviews.
When is Loudoun Heights Apartments open?
Loudoun Heights Apartments is open now. It will close at 6:00 p.m.
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