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Los Alamitos Radiology Group
- Los Alamitos, CA
About this business
Location details
3751 Katella Ave, Los Alamitos, CA, 90720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was referred here by my oncologists for a full body CT. I waited a week before calling, called on a Monday and left a message and received no return phone call. Called again the following Wednesday and got their phone machine. What kind of business uses a phone machine all day long? I had my doctor request another imaging center and I will never go back to Los Alamitos. They simply don't care!
If I could give this group a zero I would. I spent a dozen hours trying to rectify an overpayment for a bill both I and my insurance company had paid. On 2-13-25 Cigna told me the radiology practice owed me $195.93 refund. I talked to Radiology group billing call centers all over the world, on more than a dozen occasions and spoke to (among others) agents Morgan, Jesus A., Anna, Abby, Harold, Dawn, all promising to escalate and fix. When that didn't work, I went in person to Los Alamitos Radiology and spoke to Michelle, s... read more
Add my name to the list of customers deeply disturbed by LosAl Radiology Group's incompetent billing service. I have a bill in collections from them for just over $100 for a service rendered in late December despite incontrovertible evidence on my end of proper payment and adjustment in accordance with my insurance policy. CMR, the collection group, recently "validated" the debt which was ridiculous, since all they did was get a copy of the bogus bill from LosAl Radiology and mail it to me. So now I have to exonerate my p... read more
My experience with their handling of billing and communication is unacceptable. Last month I received the first and only notice of an unpaid balance from a collections agency. After paying the $18.98 (through the credit collection co.) I immediately contacted Los Alamitos Radiology. They claim several invoices were mailed prior to sending me to collections. The fact that not one letter was received leads me to doubt they did. Some one there is NOT DOING THEIR JOB!
I'm glad I read the reviews. I received a text from Los Alamitos Radiology Group to call an 800 number. Since I have not received any bills via mail I blocked the number thinking it was a scam. So now I'm in limbo wondering if I will ever get a bill and based on the reviews it sounds like they will send you to collections if they don't hear from you.
Frequently asked questions about Los Alamitos Radiology Group
How is Los Alamitos Radiology Group rated?
Los Alamitos Radiology Group has a 1.2 star rating with 24 reviews.
When is Los Alamitos Radiology Group open?
Los Alamitos Radiology Group is open now. It will close at 6:00 p.m.
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