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Loop Pharmacy & Home Medical

3.7

About this business

We at Loop Pharmacy & Home Medical, strive to make your experience one like no other. With our patients best interests in mind, we have continued to encourage a better quality of life throughout the region for more than two decades. Whether you are looking for a new power wheelchair or simply need a prescription filled, our team of dedicated and compassionate professionals can accommodate your needs with the respect and expertise you deserve.Our innovative techniques and services, such as medicine compounding, custom fitting... read more

Location details

72 6th Ave, Saint Albans, WV, 25177, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.772 reviews
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Stephanie Lanham's profile image
Stephanie Lanham 
7 years ago
Christine Stephens's profile image
Christine Stephens 
7 years ago

I have been waiting for my Diabetic shoes. My doctor got the info to them mid-May. Cannot get hold of the Pedorthist.Does not answer his phone and you may or may not (most likely not) get a return call when you leave a voicemail message. The guy that handles this is off Monday and Tuesday; works 9 am to 1 pm on Wednesday and Thursday; works ,9 am to 5 pm on Friday. They need to get someone else in when he's not on duty to take care of their customers. 

Business response:

The issue is a manufacturer backorder. All iRunner brand shoes are on backorder. The head of the company called us personally to apologize. As for Steve’s work schedule, he has an unusual schedule so he can spend time with his young children. Communication should have been better I. This situation and I will talk with the team to see how we can improve it. I am sorry for your inconvenience. 

Tara Willis's profile image
Tara Willis 
7 years ago

Ive used Loop Rx for 20+ years just to have my dr office tell me that no longer filling rx! SHAME � 

Business response:

Tara, So sorry about all of this. We had to make a decision that was best for the pharmacy. We also had to wait a certain period of time before telling anyone. If there is anything we can do to help you with compounding or home medical needs, please let us know. 

KarisaandVirgie Nunley-hypes's profile image
KarisaandVirgie Nunley-hypes 
7 years ago

Transfers people prescriptions without any notice when has known for awhile that they were going to do so. Have no choice which pharmacy you wanted, now have to have prescriptions transferred numerous time and hope that u get them in time.. 

Robert Daily's profile image
Robert Daily 
8 years ago

The girl at the back counter was nice the cashier Rita was not. 

Kayleigh Black's profile image
Kayleigh Black 
8 years ago
Kayleigh Black's profile image
Kayleigh Black 
8 years ago
John Wandling's profile image
John Wandling 
8 years ago
Bonnie Bott Wells's profile image
Bonnie Bott Wells 
8 years ago

Frequently asked questions about Loop Pharmacy & Home Medical

How is Loop Pharmacy & Home Medical rated?

Loop Pharmacy & Home Medical has a 3.7 star rating with 72 reviews. 

When is Loop Pharmacy & Home Medical open?

Loop Pharmacy & Home Medical is open now. It will close at 6:00 p.m.  

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