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Loop-loc
- Pool & Hot Tub Service
- Hauppauge, NY
About this business
Location details
390 Motor Pkwy, Hauppauge, NY, 11788, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedWe’ve had our LOOP LOC Aqua Xtreme Safety Cover for over 5 years now and it’s in tip top shape. The cover is made really strong. One winter there was tons of ice on the cover the entire season and the cover held all that weight. Our previous cover before discovering LOOP LOC ripped from ice weight. This cover is definitely elephant strong.
We hired Hirsch Pools to redo our pool liner on June 6, 2020; I am writing this review October 13, 2020, and as of now our pool work is not completed. We were "guaranteed" in June that we would be swimming in our pool by 4th of July weekend; the month of June came and went without the work even being started. We were told that he had ordered our liner but that the company he used, Loop Loc was backed up because of Covid. After nagging him enough he finally showed up on July 3, 2020 to drop off a pump to drain our pool (he th... read more
Business response:
Hi Priscilla, We are so sorry that you had this experience with Hirsch Pools. We do know that he requested having another liner manufactured but he stated he needed to send us new measurements. We are happy to assist him and you with getting a new liner but we are not sure how to proceed right now without correct measurements. If you would like please call Carrie our Customer Support Manager at 631-582-2626 to see if there is something else we can help with in the meantime.
We hired Hirsch Pools to redo our pool liner on June 6, 2020; I am writing this review October 13, 2020, and as of now our pool work is not completed. We were "guaranteed" in June that we would be swimming in our pool by 4th of July weekend; the month of June came and went without the work even being started. We were told that he had ordered our liner but that the company he used, Loop Loc was backed up because of Covid. After nagging him enough he finally showed up on July 3... Continue Reading
Business response:
Hi Priscilla, We are so sorry that you had this experience with Hirsch Pools. We do know that he requested having another liner manufactured but he stated he needed to send us new measurements. We are happy to assist him and you with getting a new liner but we are not sure how to proceed right now without correct measurements. If you would like please call Carrie our Customer Support Manager at 631-582-2626 to see if there is something else we can help with in the meantime.
company doesn't stand behind their poorly made products.
Beautiful lasting color that stands up to my dog toenails
Pool cover not even 4 years old... no coverage of "warrenty". Loop loc will patch it for $1600. !?!
Frequently asked questions about Loop-loc
How is Loop-loc rated?
Loop-loc has a 3.9 star rating with 169 reviews.
When is Loop-loc open?
Loop-loc is open now. It will close at 6:00 p.m.
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