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Looksmart Alterations
- Consumer Services
- Shellharbour, NSW
About this business
Location details
Shop K01M, Stockland Shellharbour, Lake Entrance Road, Shellharbour, NSW, 2529, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Absolute worst experience. I would not recommend this place for alterations in a million years. We used LookSmart Alterations Shellharbour for three brand-new bridesmaid dresses for a wedding on 8 August. The dresses were dropped off on 11 July and we were originally told they would be ready on 25 July. We were then told they would be ready for the 1st August, only to arrive and be told they were still not ready and had apparently not even been started. This left us just days before the wedding with very little time for fitt... read more
Absolutely disgraceful customer service. I rang the bell and called out “hello” twice and was completely ignored. When the staff member finally decided to appear, instead of apologising for keeping me waiting, she sarcastically said, “Why don’t you ring the bell? That’s what it’s there for.” If that’s how you speak to people before they’ve even spent a dollar with you, I can only imagine how poorly you treat paying customers. The arrogance, attitude and complete lack of basic respect were unbelievable. I’ve never walked away... read more
My wife to a braids maids dress there to get hemmed up it cost her $150 for a hem most expensive around then when I arrived on Saturday to collect it they then couldn’t find her dress and then said are you sure it hasn’t been picked up when I then said no she went back looking after 5 minutes she came out and told me we have found the dress but it hasn’t been done when it was meant to be ready for collection on the Friday the day before this is very poor service and they way they handled this isn’t on and very rude about it ... read more
fire your worker who is skinny with thick dark hair !!! how are you a grown adult with such a big attitude considering we pay your wage? both my mother and grandmother have been here twice and both times has been spoken to extremely poorly ,snappy and and completely unprofessional. i work in customer service and if i was your boss i would fire EFFECTIVELY IMMEDIATELY. i am 18 years old and have more respect and most likely get payed a quarter of your wage. DISGUSTING!!!!
Frequently asked questions about Looksmart Alterations
How is Looksmart Alterations rated?
Looksmart Alterations has a 3.6 star rating with 119 reviews.
When is Looksmart Alterations open?
Looksmart Alterations is closed now. It will open at 9:00 a.m.
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