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220 Sands Point Rd, Longboat Key, FL, 34228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We were planning to stay at this resort but had to cancel because our plans changed. I canceled before the time I had to, and have the written confirmation from email earlier in the week to indicate that everything was canceled properly. Tonight I checked my card and found out that they charged my card with a large deposit anyway, despite the fact that I canceled. I called the hotel only to be told I was talking to the night clerk and would have to deal with it tomorrow. I cannot stress enough to avoid this place. There are ... read more
Business response:
Hello, Jill. We are disappointed to hear you have not had a seamless experience, and we appreciate you bringing this to our attention. We would like to have a member of our team reach out to you. Please feel free to send us a private message with your preferred contact information so that we may share your details with the appropriate member of our team.
Beach and pool were great. Service was good. But the hotel itself is dated. A/C was broke... but the staff did fix it in a timely manor. Our balcony was behind someone else’s balcony which killed any privacy. If they had a little face lift with some updates it would be much better.
Business response:
Hello, Stacey. We're happy to hear you enjoyed our beach and pool. Thank you for taking the time to share your feedback with us regarding our décor. We hope to have the opportunity to welcome you back in the future so that we can not only meet but exceed your expectations.
We recently joined the social membership and are down in longboat periodically throughout the year. We live next door in beach place and come over and use the gym daily. We came in yesterday to use the gym and we were going to leave our daughter in the lobby on her iPad to watch childrens program and not bother a soul, an were told under no circumstances was that allowed. The way we have been spoken to when we go in the club is UNCALLED for and My wife and I feel we are looked down at by the staff because we don't do persona... read more
Business response:
We're concerned about your experience, Paul. Do you mind sending us a private message with your contact information so we can look into this?
The staff were very sweet and the view was amazing. The food oh yes... the lobster Benedict was AMAZING!
Es un Resort espectacular, excelente atención, la.comida muy rica y todo super limpio. Me encantó , lo recomiendo altamente!!!
Amazing staff, beautiful location, and the food is delicious! We booked our lunch reservation on recommendation of a friend and we were very happy that we did so!
Great place for a family vacation
Wonderful experience... food, staff and the amazing views... sunset was out of this world...
Gorgeous!
Longboat Key Club & Resort has a 4.5 star rating with 2,170 reviews.
Longboat Key Club & Resort is closed now. It will open tomorrow at 9:00 a.m.
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