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Long Ridge Tavern
- Bars
- Stamford, CT
About this business
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Location details
2635 Long Ridge Rd, Stamford, CT, 06903, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
I'm so sorry for your experience, Tony. Our heater wasn't working to the best of its ability, and we were doing everything in our power to make sure our guests stayed warm while they were dining with us. Unfortunately, we experienced a New Year's Eve rush that caused our staff to be a little flustered, and I apologize if our service wasn't up to our usual standards. We understand that it's no excuse for the mix-ups or any miscommunications that may have occurred with your meal. We always want our guests to leave feeling comp... read more
Such an amazing place. Great people, great food!
I just had a Thanksgiving dinner at the restaurant. It was lovely. Great service, friendly, Cozy atmosphere
Business response:
Thank you for spending Thanksgiving with us, Sarah! I'm so happy you loved your meal and had a wonderful time. I hope we'll see you again soon. -Ira, Owner
Business response:
I'm surprised to hear about your experience, Laurie. We love serving all of our guests and would never want you to feel anything other than welcome and comfortable while enjoying your meal. It's disappointing you felt you couldn't stay a little while to enjoy the music and atmosphere. I'm sorry we gave you a negative impression of us, and I hope you'll decide to give us another chance to prove how much we love serving you. -Ira, Owner
4 of us came last night around 8. My daughter's boyfriend, his parents and myself. The food was fine but the service left a lot to be desired. I expressed this to the (Floor Mgr.?) who simply said... really? I'll save you the details. Probably won't be back.
Business response:
I appreciate your visit, Bob, and I'm sorry to hear you received this kind of service during your visit. You should always anticipate a friendly welcome and kind, attentive service -- and when this is not met, the floor manager should adequately address the situation to find a solution. I'll review this feedback with the team to find out why we dropped the ball when you came in, and I hope you'll reconsider giving us another chance to show you the five-star visit you deserve. -Ira, Owner
Went to the band who played great My food was not hot and service just not there Second time in as many months and still the same Long time to get food and place was not packed
Business response:
I'm delighted you enjoyed the live music, Howie, but I'm sorry our dishes and service let you down. We always encourage you to speak up if your plate does not arrive as hot as you'd expected or prefer -- it's never a hassle for us to give things a second go in the kitchen. I appreciate the feedback you've shared, and I assure you we'll do all we can to go above and beyond the next time you stop in. -Ira, Owner
Frequently asked questions about Long Ridge Tavern
How is Long Ridge Tavern rated?
Long Ridge Tavern has a 4 star rating with 352 reviews.
When is Long Ridge Tavern open?
Long Ridge Tavern is closed now. It will open at 9:00 a.m.
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