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Lone Star Circle of Care at Round Rock Health Clinic – Behavioral Health
- Healthcare
- Round Rock, TX
About this business
Location details
2120 N Mays St # 430, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 07:40 a.m. to 5:00 p.m. | |
| Wed | 07:40 a.m. to 7:00 p.m. | |
| Thu | 07:40 a.m. to 5:00 p.m. | |
| Fri | 07:40 a.m. to 5:00 p.m. | |
| Sat | 07:40 a.m. to 5:00 p.m. | |
| Sun | Closed |
We have had multiple occasions now where our son has been left without medication for multiple days due to how slow the response time and how poor the communication seems to be. A request for prescription refill was sent on Wednesday from the pharmacy. No response. I called and spoke with a representative on Thursday. Confirmed they have the request from pharmacy. Explained my son will be out of his medication before the weekend is done, we need this filled before EOD Friday. An appointment with his Dr is scheduled for next ... read more
I have been BEGGING to talk to the billing department. I call, the line rings and rings. I called today and was assured the billing department would call me back. Nope. I updated my son's insurance on the portal, and it is still pending. I wrote a message to billing on the portal, they still refuse to call me. Something's gotta give!!!!! See attached photos. I've been trying to clear this up since February. The insurance has been listed as "pending" since February.
Frequently asked questions about Lone Star Circle of Care at Round Rock Health Clinic – Behavioral Health
How is Lone Star Circle of Care at Round Rock Health Clinic – Behavioral Health rated?
Lone Star Circle of Care at Round Rock Health Clinic – Behavioral Health has a 4.2 star rating with 10 reviews.
When is Lone Star Circle of Care at Round Rock Health Clinic – Behavioral Health open?
Lone Star Circle of Care at Round Rock Health Clinic – Behavioral Health is closed now. It will open tomorrow at 7:40 a.m.
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