Lombard Auto Exchange Inc

Ken S. 

on Yellow Pages

10 years ago

I just bought a 2008 Chevy Equinox. I've been looking for a while and came across Lombard Auto Exchange. I was skeptical because they are not associated with a "BIG" car Dealership. So I was a little concerned but quickly felt right at home. The entire experience couldn't have been more pleasant. From the start, our Salesman Roger was extremely low key, not pushy, informative, warm & friendly. While I was ready to "DO BATTLE" I never had to get defensive at all. They even let me take the car to my mechanic to check it out, s... read more

crby35 

on Yellow Pages

12 years ago

We recently bought a 2012 Dodge Grand Caravan Crew and have been extremely happy. Easy transaction and helpful staff. Would buy from them again in the future! CB 

rsheak 

on Yellow Pages

12 years ago

I had traveled 400 miles away to pick my car up and called my salesman Roger 3 times to double and triple check the car for anything that might be wrong (ie: dents, scratches, missing parts...ect) and when I showed up the rear bumper was full of touch up paint and was re-painted. It looked 3 shades yellower compared to the rest of the "white" car. The trunk lining was missing an access panel so there is a big hole in the trunk leading the rear fender. The panel is $124 to replace and Roger wouldn't help me offset that cost e... read more

haleyc. 

on Yellow Pages

13 years ago

Thank you for selling me such a great car. The 2010 Dodge Grand Caravan is great. Roger did an excellent job of taking care of my family and I during the entire purchase process. The vehicle was just as described on the website. Photo's were excellent. Everything went perfect. The Hassle free pricing was refreshing. I hate negotiating with car dealers.. Thank you for a easy buying experience. 

dependo 

on Yellow Pages

14 years ago

Shame on me. I should have taken this used car to a reputable repair facility for a thorough diagnostic test prior to purchasing. Since it was a 1999 vehicle, I have no recourse under IL law on filing an odometer fixing claim. Lombard Auto Exchange sold me a vehicle with 55,000 miles on it. Two weeks ago, I wrote a check to a reputable repair facility for a broken O2 sensor and ..... a BROKEN FRONT AXLE for $550. Just today, I wrote a check for $950 to have the tie rods and the struts replaced. The owner of the reputable rep... read more

shawndeere262 

on Yellow Pages

15 years ago

I drove 40 miles to this dealership in search of a Subaru Impreza WRX that they had. I was from Wisconsin to see this car and I had talked to a salesman several times before going. I had asked if there was any motor problems (knocking, ticking, leaks etc.) which he had said none. Upon arrival, the head gasket was blown and the water pump seal was leaking which seemed to come as a suprise to him once I had pointed it out. The problem was his acting was just about as awful as the car was. IN SHORT... HORRIBLE EXPERIENCE. GOOD ... read more