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3150 N Rockton Ave, Rockford, IL, 61103, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Schnucks does not live by logo friendliest store in town old food
At the Butler Hill location I was checking out and had to have the attendant check my ID because I was buying alcohol. After looking at my ID she said something I couldn't believe- "You look like a twelve year old." I've gotten comments like this from two other employees at the same location before, but they did it jokingly so I tried to ignore them. This particular employee was not joking. No smile, laugh, or light tone in her voice. It was said in a serious, belittling way. I used the Survey on the receipt to report this a... read more
I went to the Schnucks and asked to use my double up food dollars, they decided to use my reward dollars instead. When I asked them to stop the transaction, they said they couldn’t. The cashier even realized she made a mistake. They told me to call customer service to resolve it. They told me sorry and could do anything. I was saving my reward dollars for a Christmas present for my daughter there. If they couldn’t load the money back in to my account, they could of at least recognized they made the mistake and send me a gift... read more
This is an incident at the Richardson Road Schnucks. Although it is only a $1, there is a principle here. I attempted to use a coupon from a product iinside the store.(It was on the neck of a bottle of St James peach wine) The coupon was for $1 off the purchase of fresh fruit or ice. I bought the fruit and wine. The checker refused to honor it. I contacted customer service and their response was it is a good coupon just try and use it again.
Business response:
Thank you for reaching out to us about your experience at our store. As we mentioned in our email with you, the coupon should have been accepted and we have followed up with the store and division manager so that this type of inconvenience can be avoided in the future. We are also sending you a small token of customer service to you as well.
Logli Supermarkets has a 2.3 star rating with 19 reviews.
Logli Supermarkets is closed now. It will open at 9:00 a.m.
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