This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Logan's Roadhouse
- Steakhouses
- Sevierville, TN
About this business
Location details
1560 Parkway, Sevierville, TN, 37862, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedgood food and friendly staff
very condescending and rude to customers from the Manager down. Will be calling corporate.
went to logans last week steak was not cooked right our server was great he had them cook it again the 2nd time the steak was just very chewy, did not finish only took a 2 bites. no discount or anything! will. will not be back!
Business response:
Kristi, we're very sorry your experience wasn't our best. Please know that we take your feedback on our steak preparation very seriously and we will be checking in with the Cleveland store. If you'd like us to follow up with you, please reach out here: https://logansroadhouse.com/contact-us/. Sorry again for the inconvenience.
Could Start by not discriminating against people. Terrible customer service. Rude manager with no respect for customer.
RecommendedGreat atmosphere, friendly and attentive waiters.
I came in tonight without a mask, because of three issues why I can’t wear it, medically. I was asked for papers to show why I was exempt (which by the way is against the law) when I told the hostess that I didn’t have them, she proceeded to get the manager. The manager told me I needed a mask. I told her I was exempt for medical reasons, to which she told me that I had to go to the garage and wait 45 minutes to one hour for a server to get my order, if they even got to us. DO YOU HAVE ANY IDEA HOW HUMILIATED THAT MADE ME FE... read more
Business response:
Jeanette, we take your comments very seriously and will be looking into the matter. Our guests’ and employees’ health and safety are our top priorities. In partnership with state and local health authorities, we maintain a detailed protocol for our team to adhere to at each location. We try our best to accommodate our guests without masks including alternatives such as seating in our additional dining room, online order, delivery or curbside. If you would like to speak with us further, please feel free to reach out to us at ... read more
RecommendedMy favorite “close” steakhouse! My 4 yr. old daughter calls it the peanut place- but unfortunately we no longer get the peanuts due to the pandemic😩🤦♀️
Business response:
Darin, it was a pleasure to serve you. We gladly share feedback like this with our Plainfield team so we can make your next visit is a better one. See you and your daughter again soon! 🍻🥜
Recommendedfood and service was great highly recommend eating here
Business response:
Jeramy, thanks for joining us! We're glad to hear you had a great time. Happy to serve you again 👋
RecommendedWe loved the food,the server was right on time the price was affordable, I would tell everyone how much we enjoyed everything.
Business response:
Dannette, thank you so much for your feedback! We are thrilled to hear that you enjoyed our scratch-made cookin’ and service. We are glad our team could make you happy!
Frequently asked questions about Logan's Roadhouse
How is Logan's Roadhouse rated?
Logan's Roadhouse has a 4.2 star rating with 2,133 reviews.
When is Logan's Roadhouse open?
Logan's Roadhouse is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com