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Logan's Roadhouse
- Steakhouses
- Joplin, MO
About this business
Location details
209 N Rangeline Rd, Joplin, MO, 64801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
went there for our anniversary dinner, was told it was a 35 minutes wait, about ten minutes later got a text our table was ready. service was slow ( not very busy as only setting about 1/2 because of covid). wait about 25 minutes then asked our server for my soup I ordered, 10 minutes later she brought my soup. 40 minutes after ordering out steaks came out. ordered medium rare and medium well, they came more like a medium well and well done, very dry and bland and burned. never seen a manager and didn't want to wait for new ... read more
Business response:
Jody, we're very sorry your anniversary dinner experience wasn't our best. Please know that we take your feedback seriously and we will be checking in with the Lansing store. If you'd like us to follow up with you, please reach out here: https://logansroadhouse.com/contact-us/. Sorry again for the inconvenience.
Went Logan's today because Texas Roadhouse was full with a 40 min wait. Logan's had plenty of room ,and no wait, After eating there I now know why. the Salad was lame, the sweet potatoes didn't have brown sugar and tasted dried out. My 16 ounce Ribeye Steak was terrible. very bland not cooked right and presentation was pathetic. We will not be going back, and highly recommend skipping this location.
Business response:
Dennis, we sincerely apologize that we let you down in preparing your steak and salad. Please connect with us directly at https://logansroadhouse.com/contact-us/ so we can share this with the Southgate team and make things right.
Recommendedlove this place, have different options not just stake
Business response:
Patricia, the pleasure is all ours! Thanks for taking the time to share the love and support. See you again soon!
The place was like watching a sinking ship, the poor lady next to us at the bar ordered a frozen drink. The staff had no knowledge of how to run the blender or slush machine. I finish my whole lunch and the lady next to me just got here drink. Why would you not staff the bar area and where was management????? They should help support their staff, I felt bad for the poor waitress that had no help.
Business response:
Randy, thank you so much for bringing this matter to our attention. Please know we take your feedback seriously and will be following up with the Walker location. Rest assured that we'll pass your message along to our team. We're very sorry for the experience and thanks again for sharing.
I had to have my New York strip steak sent back because it was way over cooked after asking for it to medium rare. It came back the second time and it is now over seasoned, but was cooked right. on top of that, we were put in a room where they had a good size party going on after we were there for a good 30ish minutes. The problem is that they sat the party in the room to where we had to zigzag out through them to leave. Should have put all of them in a corner area instead of in the middle of the small room to begin with.
Business response:
Christopher, we're very sorry to hear about your recent dining experience. Please know that we take your feedback seriously and we will be checking in with the Joplin store. If you'd like us to follow up with you, please reach out here: https://logansroadhouse.com/contact-us/. Sorry again for the inconvenience.
made a comment about a drink not being what it was, was told that they had to wait to see if you drink it. Didnt try to fix the issue at all. So your tip would've been about 18.00. Instead ......Zero.
Business response:
John, we sincerely apologize that we let you down in making your drink. Please connect with us directly at https://logansroadhouse.com/contact-us/ so we can share this with the Jackson team and make things right.
As always the food was great and the service rocked
Business response:
Susie, thank you so much for your feedback! We are thrilled to hear that you enjoyed our scratch-made cookin’ and service. We are glad our team could make you happy!
Nikki was an amazing server!
Business response:
Amanda, we’re glad to hear Nikki could help you feel right at home! We’ll pass along the kudos. See you again soon 👋
Great Food and Great Service!!
Business response:
Joanne, we appreciate you taking the time to let us know how we are doing! Thanks for stoppin’ in 😁
Frequently asked questions about Logan's Roadhouse
How is Logan's Roadhouse rated?
Logan's Roadhouse has a 4 star rating with 2,473 reviews.
When is Logan's Roadhouse open?
Logan's Roadhouse is closed now. It will open at 9:00 a.m.
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