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Local Garage Door Company
- Home Services
- El Dorado Hills, CA
About this business
Location details
8050 Anastasia Way, El Dorado Hills, CA, 95762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I appreciated that they came out on short notice for an emergency spring change. The technician was informative & polite. He explained & showed me exactly what happened! He made several recommendations but didnt pressure me! I would highly recommend this company!
Business response:
Thank you ******* for taking the time to provide a review for us; we understand everyones time is the most important thing. We appreciate your business and feedback. Have a fantastic day!
Don't use these people. I paid a 50% deposit for doors that never showed up, I got months of excuses and a run around, and they refused to refund my deposit. READ the contract, they set is up so they never have to perform and still kepp your 50% deposit. I am a contractor and I absolutely will never use them agaain on a home.
Business response:
For anyone reading ******** review, he ordered custom special ordered garage doors the were specific to his homes size, color, design, ******************* ******* was clearly informed prior to ordering that special orders cannot be retracted once the order has been processed. In addition, he was thoroughly informed with the current labor, material & supply shortages his special order wouldnt have an exact delivery date and could take quite a while to arrive. ******* chose to proceed with his special order. Fast forward a few... read more
The technicians are aggressive in selling their products and doing repairs that are not required.I had new springs, bolts and garage door rollers replaced. After the work was completed, the garage door noise level is still loud. The invoice /receipt showed each product purchased but there was no price to each product, just blank. I regret dealing with this company and I would not recommend this company.G ***
Business response:
Hello, thank you for reaching out. I'm very sorry to hear about this unpleasant experience. I'm happy to look into this situation and resolve this issue for you! Can I please get your last name and the address serviced so I can look you up to see if you are in our database and ensure our company is the correct Local Garage Door Company you dealt with. There are many companies that advertise as being "local garage door companies" and want to make sure there is no confusion. Thanks for reaching out; we will be in touch to quic... read more
Highly unethical business practices. Exorbitant prices that, in my opinion, are price gouging and illegal with the state of emergency currently declared in **********. Incompetent technician that crashed my garage door, kept offering me different prices and "deals" throughout, and ultimately left me feeling violated...like someone had robbed me.A minor repair was required on my garage door to maintain it's functionality. The tech suggested new springs which made sense to me. Unfortunately, I trusted this firm was reputable (... read more
Business response:
Hello Laura & thank you very much for reaching out to us regarding your concerns. I’ve reviewed your concerns and reviewed the job we’ve performed for you; I’m happy to address your concerns. We offer a free assessment and a free estimate during the week; there was no cost for this whatsoever. We are set up this way strategically to prevent customers feeling like they’re committed to doing work with us; many other companies charge a service call fee just to provide an estimate. Also by design, all of our technicians are paid... read more
Frequently asked questions about Local Garage Door Company
How is Local Garage Door Company rated?
Local Garage Door Company has a 4.9 star rating with 1,548 reviews.
When is Local Garage Door Company open?
Local Garage Door Company is open now. It will close at 6:00 p.m.
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