Living Spaces

Jack M 

on BBB

a year ago

We special order 2 recliner chairs from the *********** store order, got an email that the chairs were ready for delivery and too choose a delivery date which was 9/18/23 to 9/27/23, never got a call, so I called to check on them, XPO Logistics tells me they never got the items from Living Spaces and Living Spaces told me to call XPO logistics because they shipped them, on 9/26/23 Living Spaces told me their national team would call me within 48 to 72 hours, never got a call, today is 10/7/23, I call Living Spaces and was to... read more

Angela P 

on BBB

a year ago

I ordered a dining set with 4 chairs and a bench in June. 2 months later, after many issues, finally received the set. It arrived damaged. Called and they sent replacement a month later. Said it has to be the entire set, not just damaged pieces. A month later I received an entire new set. Once again, it arrived damage. I refused the delivery. Delivery guys said that was okay to do and they left with the entire set. When I called living spaces to tell them it was refused because it arrived damaged and I wasn't waiting another... read more

Linda D 

on BBB

a year ago

Bought a desk set for my office. They brought a dresser instead of a desk. I now have to wait 45 days to get the desk because its on back order. How do I run my business and meet with clients without a desk? Talked to 4 employees no one cares. Asked to pick up the other pieces so I can get a set elsewhere but then I have to pay restocking fees. This is a joke and not sure what I am going to do :( 

Yolanda C 

on BBB

a year ago

Don't do business with Living Spaces and the Carefree warranty, they lack integrity. 

Gary B 

on BBB

a year ago

Id rate them a ZERO of I could. I bought a new bed with a fabric headboard. It was delivered wi5h a stain/spot on it. After $ days of calling customer service I finally had a response. They will replace it but I need to pay $99 for delivery. The original delivery was free, so now I have to pay for them to replace the product that they should never have sent me.Also, I had to go to ACE Hardware to buy an *************** and some bolts that were missing. My first call to them was to have them email me the instructions for putt... read more

Brenda H 

on BBB

a year ago

Ordered a soft on 8/5/2023 I was told 4 to 6 weeks for delivery...I'm still waiting 10 weeks with little to no communication from living spaces. When calling customer service I now have a window of an additional 4 weeks out. 

AYESHAH L 

on BBB

a year ago

I came across Living Spaces online when I couldn't find what I wanted anywhere else. What I love about Living Spaces is that they have multiple collections each with a variety of pieces and you can put "your look" together how ever you want. My space was 12x14, medium I guess, but I wanted deep seated comfort which you can usually only find large pieces for, but I painstakingly went through about ************************************************ each until I found a collection, the ******, with pieces that fit the style I was... read more

Pam N 

on BBB

a year ago

I would give a zero star, if I could to the ********* store at ********************************************************************. Ridiculous store with ridiculous customer service. I placed an order for an outdoor chair set and table along with a swing. The chair set is from a third party vendor. The executive who helped me with the order told me that the chair set will be delivered separately because it is doorship and when the rest of the order is delivered, the driver will assemble the chairs also. Since I have a broke... read more

Rachael G 

on BBB

a year ago

We bought a ****** ***. They sent us wrong hardware and never replaced it. Additionally, we bought a Cal King *** which the frame was supposed to accommodate. The *** frame DOES NOT accommodate the Cal King *** and the footboard comes out a good 3 . The amount of times we have smashed our knees on the *** is insane. My husband seriously injured his knee last night smashing it into the ***. Its completely ridiculous that this *** is so poorly made.