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LifeCare Solutions
- Home Health Care
- Redlands, CA
About this business
Location details
1220 Research Dr, Redlands, CA, 92374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible......1 star is waaaay too much for this company. There has to be a better company out there.
It took 5 times my PCP sending in a request for an O2 machine to be set up in my home before they acknowledged the request. Then I couldn't get a time when they would be there so I could arrange to be at the house from work so had to take an entire day off. Then the machine was so noisy that I couldn't sleep with it in the room while wearing it so I moved the machine to another area and found I wasn't supplied with adapters for the long hose to be connected to the nasal hose. Then when I called to have one brought out was to... read more
Called my "account rep" 6 times to set an appointment, has not called me back yet, always voice mail. Been 5 days now!
I have had good response and service. They have moved their office from Evergreen to Lakewood and have a different answering service which was not as good as before the last time I used it. joyce
Called to ask about upgrading the firmwear in my Dream Station CPAP machine. They didn't know that could be done.(experts?) But they said they would check and call me back. That was a week ago. Haven't heard from them since.
We have had 3 short term experiences with this company. Twice following hospital stays for surgery. First time was not awful, just inconvient. Never billed insurance so we had to pay. And kept billing monthly after the unit was returned.second time was more of the same and slow service. The third time was last night. It took hours to get the portable tank while waiting for discharge from the hospital. My husband called for delivery of a concentrator before I left the hospital, 15 minutes away. They would not even take the or... read more
The lady on the was super rude. She was not helpful when answering questions. I was on the phone for 30 minutes to place on order for oxygen tanks. The order was never sent to me and had to place another order. Terrible service!
Poor customer relations, can't get equipment needed even if covered with insurance and Dr's orders. Personnel are not trained. Had to buy a walker from another source because of the poor quality Preferred carries. It cost me $170.00 because my insurance wouldn't cover this vendor.
DO NOT use this company I repeat DO NOT use this company they are the worse incompetent lazy people to lazy to read an approval they are rude and need to learn customer skills... Waiting on them your child will be dead... The city needs to investigate them and shut them down... Why have a business full of lazy people who refuse to take 2 mins to read this is ridiculous
Frequently asked questions about LifeCare Solutions
How is LifeCare Solutions rated?
LifeCare Solutions has a 1.8 star rating with 16 reviews.
When is LifeCare Solutions open?
LifeCare Solutions is closed now. It will open at 9:00 a.m.
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