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Liberty Mutual Insurance

2.7

About this business

Location details

175 Berkeley St, Boston, MA 02116, Boston, MA, 02116, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.7566 reviews
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Jason Kassab's profile image
Jason Kassab 
a week ago
Bob Bridendolph's profile image
Bob Bridendolph 
a week ago

They are great - at taking your money. But that's all they are good at. Wish I could give zero stars. Terrible communications, extremely slow to call back. If they call back. Adjuster decided that my new Honda did not need to be repaired to Honda specs, and I have to pay the difference. So I decided that for $200 they will lose my home, two cars, and one motorcycle policies. The whole claims experience has been awful from start to finish. Everything was on me - call the shop, call them - over and over and over... Called an a... read more

EvangeliumDiSilenti's profile image
EvangeliumDiSilenti 
2 weeks ago

This is the absolute worst insurance company I have ever dealt with. All their agents are highly incompetent or lazy. Don't be sucked into their low pricing. Once you have any questions about your policy and call their 1-800 number, you will be given the wrong information, then they will cancel your policy with ZERO notice, and steal your money. I should be getting back 4 months worth of coverage but they decided to help themselves to a little more than that. Don't ever sign up for this place. 

Dan Hatt's profile image
Dan Hatt 
2 weeks ago

So I called for a quote for my 2012 silverado to get full coverage got quoted called my insurance to cancel my policy cause I liked the quote I got when I call Liberty Mutual back there saying that they can't find the quote they just gave me not even 20 minutes ago so this turned out to be a big waste of time and now I got to pay more money to resign up for the insurance I already had because people can't do there job and the guy on the phone had a attitude when I told him my concerns when he wanted to change the quote he ju... read more

Jeff Carmona's profile image
Jeff Carmona 
2 weeks ago

I've came to the conclusion that im just gonna leave bad reviews on any company that sends me spam mail. lol. ESPECIALLY insurance companies 

Frequently asked questions about Liberty Mutual Insurance

How is Liberty Mutual Insurance rated?

Liberty Mutual Insurance has a 2.7 star rating with 566 reviews. 

When is Liberty Mutual Insurance open?

Liberty Mutual Insurance is open now. It will close at 6:00 p.m. 

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