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Liberty Mutual Insurance

2.7

About this business

Location details

175 Berkeley St, Boston, MA 02116, Boston, MA, 02116, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.7584 reviews
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Douglas White's profile image
Douglas White 
a day ago

How to know when it time to switch insurance company’s - no claims - no accidents - when you do everything right, and your rates increase - that’s when! 

Hope Ferguson's profile image
Hope Ferguson 
2 days ago

Impossible to get ahold of a live person, and when you do get an actual live agent they just want to transfer you back to the AI customer service department when the customer service department just transferred you to the agent for help. It's like going around in circles for nothing. 

RIDNALD XHAFAJ's profile image
RIDNALD XHAFAJ 
3 days ago

Very annoying way of advertising yourselves. 

George Mak's profile image
George Mak 
3 days ago

Never pick corporate national insurance! Their customer service sucks and you're usually paying double. Go with a local agent, they will answer the phone promptly. You will not be talking to an AI system that if you don't give them the correct information hangs up on you. That's what Liberty mutual does. Geico, Allstate Liberty etc they all suck and rip you off 

F Gheblawi's profile image
F Gheblawi 
a week ago

Very Disappointing Experience with Liberty Mutual I recently had a very frustrating experience with Liberty Mutual after my convertible top was damaged in an accident. My claim was handled by adjuster Harvey Jade, and I was told that Liberty Mutual would only approve the installation of a used convertible top. The specialized convertible-top shop I contacted would not install a used top, leaving me with no reasonable option through the insurance claim. As a result, I had to pay over $3,000 out of pocket to replace the conver... read more

Frequently asked questions about Liberty Mutual Insurance

How is Liberty Mutual Insurance rated?

Liberty Mutual Insurance has a 2.7 star rating with 584 reviews. 

When is Liberty Mutual Insurance open?

Liberty Mutual Insurance is closed now. It will open tomorrow at 9:00 a.m. 

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