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Level One Bank was established by a group of bankers and local business leaders who have enjoyed a tremendous amount of success in this community. This organizing group envisioned a better way to provide banking and financial services in this rapidly changing marketplace. Its Commercial Division provides a complete menu of products including lines of credit, term loans, commercial mortgages, SBA loans and letters of credit. The bank also offers business checking and savings accounts with treasury management services includin... read more
32991 Hamilton Ct, Farmington Hills, ND, 48334, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The Ferndale branch is awesome!!. They are always there to assist me with any questions about my account. I highly recommend this bank.
Always great service at the Ferndale branch, great me by name and go above and beyond to help. Especially Nicole Noland! Thanks for your help.
Business response:
Joe, thank you for taking the time to share your experience! We are thrilled to hear about the consistency in great service that Nicole and the team continue to show you. This level of personal customer service is very important to us and we are happy to know that you have experienced this time and time again. :)
The Manager Jan and her associate Artina, with the Northville, MI location are outstanding! They provided our organization with the needed support and direction to navigate the Paycheck Protection Program. In a challenging season, our small, local business is grateful for their leadership and commitment to customer service. If you are searching for a banking partnership that prioritizes your best interest, we highly recommend this bank and specifically this branch. -Tina Swift Transitions
Business response:
Thank you Sherry Swift and Tina for such a nice review. We are glad we could help you and your business through this challenging time. Thanks for trusting us with your business, we appreciate you! 💙
Giovanna over at the Rochester location is awesome! Her knowledge in the industry makes it very easy for me to refer my clients over to her. I know that any time I reach out she will call or email me back promptly which is great. Thank you for everything you do to help assist our mutual clients!!
Business response:
Thanks for the review, Scott! We are so happy to hear you've had great experiences with Giovanna. We will be sure to share this with her 😀
Amy Converse recently helped our staff through a difficult and confusing time with an incredible level of customer service. She was accessible, extremely responsive, and provided us with daily updates! I had never before witnessed or even heard of a situation where that is the case! Great job Amy and thank you Level One!
Business response:
Thank you, Rick! We are glad you had such a good experience with Amy and our team. Providing a more personal level of service and being accessible to our clients is extremely important to us, so we are happy to see that reflected in your experience.
The ladies over at Level One Bank in Sterling Heights was nothing short of amazing with communication and execution of the SBA loans. We reached out to banks to help with PPP loans and no one would help unless you were big business with payroll exceeding 100,000 or you were already a member. Their customer service went above and beyond and I cannot say thank you enough.
Business response:
Thanks for taking the time to share your experience, Ryan! As a local community bank, it is our honor and mission to support local businesses of all sizes 💙 We appreciate the kind words and will relay this to our Sterling Heights team.
I sent Amy Converse from the Rochester location many of my friends and clients for help applying for the PPP loan. While other banks were uncommunicative and unable to help, Amy personally reassured and assisted every single person that I sent her way. Amy and Level One had phenomenal customer service in the midst of a scary and uncertain time, and I am very grateful!
Business response:
Hi Alexandria, thanks for sharing your experience working with Amy and the rest of the Level One team 💙 As a locally based community bank, it has been our honor to support local small businesses through the PPP and other relief services. We'll be sure to share your comments with Amy!
I have been dealing with Level One Bank as a customer for almost a year now. Every time I go in the branch I get fast service and the employees are always super helpful.
I have been using level one bank for a while now and it's been a great experience. I would recommend this bank to anyone looking for a change in banks or even just opening their first account. Kevin was so helpful and answered all of my questions and made my experience there great.
Level One Bancorp, Inc. has a 3.8 star rating with 94 reviews.
Level One Bancorp, Inc. is closed now. It will open tomorrow at 9:00 a.m.
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