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LensCrafters
- Healthcare
- Walnut Creek, CA
About this business
Location details
1129 S Main St Space 1129, Walnut Creek, CA, 94596, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
I had the best experience at LensCrafters from start to finish! Their eye exam process and technology are very advanced and up to date. Amy also provided outstanding customer service and made the entire experience even better. I truly appreciate the excellent service and would highly recommend LensCrafters!
I stopped by today, October 21, to pick up my glasses and arrived at exactly 5:01 PM. While one of the staff member closed the door when I arrived, Jaylen was kind enough to help me and hand over my glasses. I truly appreciate Jaylen’s kindness and willingness to help, even though I arrived just after closing time. Thank you so much, Jaylen, for your thoughtful gesture and excellent customer service! Sometimes it’s act like this that makes you want to come back.
O stars if possible. Pickup experience, rating is 0. Exam was Sept 11, rating 4. Voicemail Sept 16 that 1 of 2 frames/lenses were ready. Given there were 2 pairs, I wanted to pick up both together. I waited for a second call for the 2nd pair. On the 8th business day, Sept 23rd, I called. I was told still showing “in delivery”. I did not hear anything over the period of Sept 23rd-30th. I called again on October 1st where I was told both pairs were ready. Learned they were ready as of Sept 17th!!! After 3+ weeks of no glasses ... read more
Danielle was incredibly helpful. She was able to help repair a pair of sunglasses of mine in just minutes! Thanks Danielle!
Great experience ordering prescription sunglasses with Will and team!
Frequently asked questions about LensCrafters
How is LensCrafters rated?
LensCrafters has a 4.7 star rating with 275 reviews.
When is LensCrafters open?
LensCrafters is open now. It will close at 7:00 p.m.
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