LensCrafters's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

LensCrafters

4.5

About this business

At LensCrafters located at 11289 Parkside Dr, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Knoxville LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and sungl... read more

Location details

11289 Parkside Dr, Spc 1108, Spc 1108, Farragut, TN, 37934, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 8:00 p.m.
Tue9:30 a.m. to 8:00 p.m.
Wed9:30 a.m. to 8:00 p.m.
Thu9:30 a.m. to 8:00 p.m.
Fri9:30 a.m. to 8:00 p.m.
Sat9:30 a.m. to 9:00 p.m.
Sun12:00 p.m. to 5:30 p.m.
4.5342 reviews
Select a rating
Wendy West's profile image
Wendy West 
4 years ago

BUYER BEWARE. Turkey Creek store does not stand behind the quality of their product. Even though their advertising says "Your eye health and safety is our top priority" or "100% satisfaction guaranteed," the store manager WILL NOT stand behind the quality, will not work to ensure good customer service, and does not provide satisfaction guaranteed. You can purchase the "durable, scratch resistant lenses, made for an active lifestyle" with all the extra coatings and protections. You can even purchase special cloths and lens cl... read more

Jen McBride's profile image
Jen McBride 
4 years ago

the "doctor" showed me three slides and the letters were never fully clear and he wrote me a script. I told him I had never been below a -2.00 and I've never had the same script for each eye. he told me sometimes things change and I need to trust him. I took the contacts home and popped them in the next day before work, I had to pull over and take them out and put my glasses back on cause I could not read the road signs. So that day I called and requested to be seen by someone else and scheduled an appointment. The assistant... read more

Sean May's profile image
Sean May 
5 years ago

I didn’t want to buy a full box of contacts they refused to give me a pair to hold me over for a month. I asked for a copy of my prescription and they refused to give it to me with some used car salesman tactics. 

Lindsey Alexandra Smith's profile image
Lindsey Alexandra Smith 
recommend  Recommended
5 years ago

They are amazingly helpful at this LensCrafters! Nelson helped my daughter and I find the perfect frames! I would definitely be back! 😊 

Ashley Lynch's profile image
Ashley Lynch 
recommend  Recommended
5 years ago

This LensCrafters is by far the best! Michelle, Dr. Cunningham and crew are amazing and helped me immediately when I was having trouble with my eye. Top notch service!!!! 

Amberly Webb's profile image
Amberly Webb 
recommend  Recommended
6 years ago

I went to get a pair of glasses last month and I had a great experience! Miranda helped me and she was awesome! She has a great personality and is super helpful. She let me browse and try on and answered any questions I had. She was a great sales person and didn’t hurry me at all. I can be very picky and indecisive! Ordering and insurance was a breeze. My glasses came in quickly and I’m very happy with them! 

Eric McNew's profile image
Eric McNew 
6 years ago

Ugh. Horrible aggressive sales lady. Wouldn't let us look at frames until getting our personal info. Obviously on commission. Looked at one pair and left. 

Taimi Olsen's profile image
Taimi Olsen 
6 years ago

This is the nicest, most helpful group of people! 

Paula Cook Gasparino's profile image
Paula Cook Gasparino 
6 years ago

We're from out of town. My dad's glasses broke and was even missing part of the frame. Lenscrafters were able to fix the glasses and didn't even charge us. Customer service is awesome!! Thank you, thank you! 

Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.5 star rating with 342 reviews. 

When is LensCrafters open?

LensCrafters is closed now. It will open at 9:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com