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LensCrafters

4.7

About this business

At LensCrafters located at 154 Greece Ridge Center Dr, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Rochester LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses ... read more

Location details

154 Greece Ridge Center Dr, Greece, NY, 14626, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.7682 reviews
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Justin Hogue's profile image
Justin Hogue 
5 years ago
Justin Hogue's profile image
Justin Hogue 
5 years ago

lenscrafters, unfortunately has been the worst eye care experience I've ever encountered. during my first visit I was pushed into glasses that I told the guy after fitting them that I couldn't see right and these dont match old glasses at all. he basically told me that my old glasses weren't even possibly made the way I said they were...so after going all the way home to retrieve my old glasses and then driving another 30 minutes back to show him he responded with "oh these are polycarbonate" then instead of just fixing the ... read more

Brittany Bisbo's profile image
Brittany Bisbo 
5 years ago

Scheduled an eye exam for both my daughter and I. This is her first exam and their website says they see kids starting at 1. I get a call that they do not see kids until they are 7. If that’s the case why do you promote false information? 

Tyana Velazquez-Smith's profile image
Tyana Velazquez-Smith 
5 years ago

These people don’t care at all about your time. So disgusted with their service. Beware 

Corey Joseph's profile image
Corey Joseph 
6 years ago

Poor service. Staff is not very knowledgeable of what is going on in their four walls. Made an appointment, was refused service, even after I was told that all the prior requisites (insurance, online booking, etc.) had gone through. Wouldn’t have been frustrated if I had been given other options or solutions, as I was open to other forms of payment. Instead, I was outright refused in exchange for a walk-in. Just poor. Was given better service (same day) at Cornerstone. 

Superina Michelle Harris's profile image
Superina Michelle Harris 
6 years ago

I bought glasses and shades there last year for myself, my husband, and my mother without eye exam because the glasses there were great. Today I decide to go back there with my daughter this time for eye exam and to purchase contacts and glasses for the both of us the doctor was so rude and disrespectful I will NEVER in my life go back there or reccomend anyone at that store I could not believe it. A new doctor is in order for that store!!! 

Samma Weissinger's profile image
Samma Weissinger 
7 years ago

Dr.SOOD is the most disrespectful doctor I’ve come across I do not recommend his services to anyone. 

Lisa Hughes's profile image
Lisa Hughes 
8 years ago

Went last Saturday 3/4/17 to get glasses. Lady was very pushy and felt rushed. Told her my plan. Check out told glasses both pair in a week. Told not 1 hour as they say lenses not in stock. Get to work compare receipt to be if it's to see the messes up and overcharged. Call today 3/11/17 to check on glasses to find sunglasses had been ready few days and regular glasses not ready. Told one lens needed to be reordered. Not in told maybe Wednesday. When did they intend on calling me about my glasses. Very unprofessional. I will... read more

Diane Brewer Lage's profile image
Diane Brewer Lage 
9 years ago

Once you get someone to help you, they're great! But waiting for an hour before that happens is pathetic. 

Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.7 star rating with 682 reviews. 

When is LensCrafters open?

LensCrafters is open now. It will close at 9:00 p.m.  

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