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2684 Horseshoe Dr S, Naples, FL, 34104, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Whatever line of Legno Bastone you choose, you better hold your breath until your order arrives and hope sample and their website pics are truly representative of actual product because our Franchino line was not even close then we had to battle with manufacturer to take it back!! No apologies or customer service whatsoever, leaving 1/2 our house in shambles and ripped down to the subfloor for several more weeks until another flooring brand is put in!!
Arturo and whole family believes in service and product excellence. Every day floor is used by 200 of our guest on average and still looks great. I love it and our guest can't stop talking about it. Working with best product is always worth it no matter the price. End value always delivers more. Thank you for what you did for us at #sailsnaples
I have an update to my original review. It was actually not poor customer service for Legno Bastone but the company that I purchased from. The representative has since come to my place and addressed my concerns. They are going to send a care kit and also will be sending extra wood so that I can fix the areas of concern. Update- I am having issues with constant chipping and staining of our floor. I sent them a message - no reply.
Legno Bastone has a 4.2 star rating with 42 reviews.
Legno Bastone is closed now. It will open at 9:00 a.m.
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