This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Legacy Tree Company
- Home Services
- Albuquerque, NM
About this business
Location details
100 El Pueblo Rd NW Unit A, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent communication. Got us on their schedule expeditiously. Work was as we wished. Highly recommend them.
In the estimate process, all went well until the following occurred. I was sold, all ready to sign on the dotted line. Legacy Tree Company offers a $200 discount if you pay the 10% down payment on the estimate. I was prepared to do so until the "gentleman" explained that the 10% down payment was nonrefundable. Please note that, by definition, this is pressuring the customer. I would have forgone the $200 "discount" in order to have a chance to read the contract. When I questioned that I would not have a chance to read the co... read more
Business response:
It is true, we do ask for a non-refundable depost if a client decides to move forward with a quote we give them. This "business practice" is standard in many service industries and we stand by it. We state this clearly in our terms and conditions and are up front about this. This isn't used to pressure sales, and it is not a secret. Legacy Tree Company doesn't not want to do work for anyone who is unsure about their quote.
Very knowledgeable and great to with with. Great explanations about what they wanted to do and why, and great execution on doing the work.
A great company to work with. Very knowledgable, explained the work, and cleaned up. Can recommend this company and will work with them again.
What a good feeling we had dealing with this company! It is so wonderful to know that there are still exceptional businesses out there. They are not the cheapest. Ive been down that road before! The crew showed up on time, did everything they were supposed to, and explained everything. Crew was super nice, too!
I'm so glad I found Legacy Tree Company! Everyone that I dealt with knowledgeable, professional and very nice. They all seem to love trees as much as I do! I will definitely use them again and highly recommend them.
Knowledgeable, on time, hard working crew who you could talk to and make suggestions. They did the job promised, delivered the products in our contract, finished in a timely manner and were personable and friendly. Once the root/stump extractions and planting was done, they cleaned up perfectly to complete the job promised.
Called for help saving our tree that is well over 50yo. Joran and **** came out. Joran is a master cert arborist who was so patient, helpful, kind and truly cared about our trees. Answered every question. He made recs for irrigation that ***** took care of and trimming (that ******, Theo&JJ masterfully and carefully managed). I feel confident that our tree has the best chance to survive with the care given by Legacy ******** I know they truly care about the welfare of trees. ****** (also an arborist!) did a great job of trim... read more
Legacy Tree Company did a great job. The folks who came were very pleasant - very professional. They exceded my expectations. Everything I had contracted for was done completely and all the questions I had about how to care for the tree in the future were answered. Fine job and fine clean up.
Frequently asked questions about Legacy Tree Company
How is Legacy Tree Company rated?
Legacy Tree Company has a 4.9 star rating with 746 reviews.
When is Legacy Tree Company open?
Legacy Tree Company is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com