Legacy Heating and Cooling

Private User 

on HomeStars

8 months ago

I bought a top tier Goodman modulating furnace through the Christmas Bureau auction, provided by Legacy. I had to do research on this furnace, due to its Comfortbridge technology which communicates internally with no need for a proprietary communicating thermostat. The two thermostats that were offered with the furnace package were the Nest and the Ecobee Pro, which the manager at Legacy said he uses with his Goodman modulating furnace. I contacted Ecobee directly and they said the Pro would not be able to control the temper... read more

Rudolph 

on HomeStars

a year ago

I had a furnace breakdown on Feb 4. I called Legacy Heating and Cooling and they were able to send Connor (HVAC) technician on Feb 5, 2024. Connor was very polite and was able to diagnose the problem and fix it within an hour of arrival. I highly recommend this company for their honesty and professionalism. No hidden fees and everything upfront. Connor is an asset to the company. 

Ann 

on HomeStars

a year ago

Wayne was very thorough and honest. He explained what would, and wouldn't work for our situation. He also arranged for a more detailed analysis when we had highly specific and technical questions. He put the customer's needs and wishes first, and sought only to provide us with products that financially made sense for us. 

Private User 

on HomeStars

a year ago

Furnace Had a furnace installed. They put to much spray foam at the intake and out take port. Eventually this pressure caused a water pipe to weaken and break. Causing water to flood my basement. Minor damage... When their plumber arrived to inspect the situation. They denied any responsibility for the damage. He then abruptly left without providing me a quote to fix the current plumbing emergency. leaving my family and I without water. I had to call a different plumber to repair the damage they caused. 

Private User 

on HomeStars

a year ago

Had a furnace installed. They put to much spray foam at the intake and out take port. Eventually this pressure caused a water pipe to weaken and break. Causing water to flood my basement. Minor damage... When their plumber arrived to inspect the situation. They denied any responsibility for the damage. He then abruptly left without providing me a quote to fix the current plumbing emergency. leaving my family and I without water. I had to call a different plumber to repair the damage they caused. 

Colleen 

on HomeStars

2 years ago

Dog ball meets furnace! Floor vent cover was off. Plastic dog ball went down the vent. Afraid it would get to the furnace and then what? Remembered a friend,Celina works at Legacy! Legacy booked an appointment & Karl calmed our concerns. Also did an inspection & minor tune up as we had recently purchased the house. Karl explained my new home furnace to me & what all the buttons were for! I feel confident & safe knowing our furnace was in good hands! Highly recommend Legacy Heating and Cooling for peace of mind and profession... read more

Private User 

on HomeStars

2 years ago

Perfect service and follow up We ask for an upgrade in our furnace and also installation of a UV filter. 

Christine 

on HomeStars

2 years ago

New furnace & ducting in a finished basement Legacy was one of the only companies willing to take on the challenge of putting a new furnace and ducting system in an already finished basement suite, and they rose to the challenge. Their team came out a few times to make sure they were completely clear on what I wanted and to take the measurements needed to make a proper plan. The installation crew was on time, courteous and knowledgeable. They minimized the mess where they could and did a fantastic job cleaning up after they ... read more

Private User 

on HomeStars

2 years ago

Install new furnace Our old furnace was no longer functioning. Legacy did a quick and very thorough assessment. They quoted a fair price and did the work just a few days later. I was pleased with all aspects of Legacys service.