Lee James M.D. Hawaii Ears, Nose & Throat Consultants

Jaime Silva 

on Google

2 months ago

Aloha, I’ve been to this ENT clinic several times and have had no issues with the doctor. However, my main concern is with appointment scheduling and wait times. I had a 9:30 AM appointment and arrived 10 minutes early, yet I ended up waiting 1 hour and 30 minutes just to be seen—that’s insane. I wasn’t even called back for vitals until 10:30 AM, and then I was told I would need to wait even longer because my doctor was busy. I understand that delays can happen, but this level of waiting is unacceptable—especially without cl... read more

Tasha & Mike A 

on Google

3 months ago

Once I received my referral, I started reading the reviews. Not the greatest, but I was keeping an open mind. Well, that did no good because all the reviews were right Dr. Lee has horrible bedside manners. He asked me what my complaint was. And as I was trying to explain to him what was going on, he kept Interrupted me and then was rushing me through the appointment like he had somewhere else better to be. I didn’t even get to finish everything that was going on with my ears before he interrupted me yet again to tell me that... read more

jay r 

on Google

4 months ago

where do i start. oh yes, i went with them for the 3rd time expecting today i would get a pass to get an mri or do something deeper to find out why i am getting swollen ears and throat and headaches after weeks of treatment. well dr Lee said you are ok and sent me back home with a nasal spray haha if he had lollipops probably he would have given me one. he was dismissive and told me to go to neurology. i believe that this is a cultural difference. i believe that they should be more empathetic with the patient. if you go with... read more