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Lee Buick GMC
- Car Dealers
- Crestview, FL
About this business
Location details
4300 S Ferdon Blvd, Crestview, FL, 32536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | Closed | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 5:30 p.m. | |
| Sun | Closed |
I will never purchase a vehicle from this dealership again and I want you to know why. I purchased a vehicle in October from the used sales department. The issue does not lie with the vehicle itself, the issue lies with the culture of this dealership. The vehicle that was purchased had just been traded in to the dealership. There’s typically a rigorous process the vehicle will need to go through prior to selling, but it appears $$$ is more attractive than customer service or ...Continue Reading
Business response:
Cassie, we want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.
RecommendedCarolyne explained the details of the repairs perfectly. Not cheap but necessary work. I tried to go elsewhere to save $ but never got the results I needed. Will return for future services.
Business response:
We are happy to hear that our team was able to take great care of you, Kristina! Thank you again for trusting your business with us!
RecommendedGreat people in sales and service
Business response:
Bob, thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Sincerely, Robert Lewis - General Manager - rlewis@bergeys.com
Recommendedthey took my jeep right in early, and took very good care of it, they washed it and added air to my tires...great service
Business response:
We are definitely happy to hear it, Keith! Thank you again for trusting your business with us!
RecommendedMy wife and I had a fantastic experience with our purchase of a new canyon AT4. We would recommend this dealership down in when we visited many dealerships in our search for a vehicle and this was the best by far.
RecommendedTruly the easiest vehicle buying experience my husband and I have ever had. Our salesman, Sherrard Davidson, was top notch. He spent a few days tracking down the perfect truck for my husband and then went above and beyond to help me surprise him! Make sure you ask for Sherrard, super cool guy and definitely goes the extra mile for his clients!
Business response:
Hi there, thank you so much for your positive comments about Gerry Lane Buick! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!
Business response:
Gabriel, we are sorry to hear that you are having trouble with your vehicle. We would like to discuss this matter with you further in order to get a better understanding and possibly reach a resolution. Please message us on our page if you would like to discuss sooner, but we will be having our management team look into this and someone should reach out to you by the latest the beginning of the week.
RecommendedI’m always 100% pleased with the job that Bergey’s Buick GMC does on my GMC Terrain. The work is done thoroughly and in a timely manner. If anything additional should be done, they call me first to discuss any and all options available for that particular service. It feels absolutely wonderful to say that I don’t ever fear being nickeled-and-dimed by these guys. Everyone I have dealt with was always very polite and professional. They always have the customer’s best interest in mind! Thank you again Bergey’s for your continue... read more
Business response:
Thank you for the glowing review, Cristina! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, Robert Lewis - General Manager - rlewis@bergeys.com
RecommendedMet Bob Williams a few years ago. Dealing with him is a great experience, every time he works on meeting the Mechanical needs of one of my cars I have been truly happy with all my service experiences.
Business response:
We appreciate your loyal business very much, Glenn, thank you again!
Frequently asked questions about Lee Buick GMC
How is Lee Buick GMC rated?
Lee Buick GMC has a 4.8 star rating with 3,843 reviews.
When is Lee Buick GMC open?
Lee Buick GMC is open now. It will close at 5:30 p.m.
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