Le Star Bridal

Cara B. 

on Citysearch

11 years ago

Several weeks back I had entered a request through Le Star's website for an appointment and heard nothing back. So I finally called them a week before my anticipated appointment and set up a time to meet. When my girls and I arrived, we were told that my appointment was set for an hour earlier (even though we were still early to the original appointment time) and told we could only look at the merchandise, but not try anything on. The lady would not even listen to me stating that I had made an appointment at 3 and not 2 and ... read more

skippylives 

on Citysearch

11 years ago

Horrible. Had an appointment and was refused service even though we showed up early for an appointment even after confirming the time. A terrible experience for a bride to be after having bridesmaids travel hours just to try on these dresses. Bad attitude for someone in the business of weddings. 

shopper z. 

on Citysearch

11 years ago

Way over priced. Simple measurements that take 30 seconds cost $15!! After re-measuring myself at home, I realized all of their measurements were incorrect!! I should have saved my $15 and measured myself for free. Extremely disappointed. 

dress g. 

on Citysearch

12 years ago

I wouldn't recommend going to Le Star. I went there looking for a prom dress and found one that I liked. But the lady who helped me said it was a store "sample" and she would have to order my dress. She charged me a "restocking fee" and shipping. Then on the receipt, it said there were no guarantees that the dress would come in by the date promised, that the dress would fit, or even that the dress was in good condition- basically, Le Star wasn't responsible for my purchase. They really didn't care if I left a satisfied custo... read more

member n. 

on Citysearch

12 years ago

Le Star is Le Smoky! – I took my 16 yr old daughter looking for a dress for her ring dance. We were the only people in the entire shop. The lady was at the front counter and was burning incense! I couldn't believe it! I thought it was very unusual to be burning incense in a FORMAL WEAR shop! Hello? Do you not realize that Your stinky incense will stink up the dresses? Does your boss know you are doing this? I was absolutely taken aback by this unprofessional behavior. Do not shop here and get a smoked up dress! Weird! 

shoppin Mom 

on Citysearch

14 years ago

Worst Experience Ever – This place is a sham. I took my daughter here to find her prom dress. All of the formals had "sample" stamped on the bottoms of them, but they assured us it wasn't a problem and that could be removed. She searched the racks and found the dress. It was $245, which I thought was within reason. She tried on the dress and they pinned and marked the necessary alterations. She was so excited and I was relieved that we finally found the right dress. It wasn't until I pulled out my card and was ready to pay a... read more

Brook08 

on Citysearch

15 years ago

Terrible Experience with this Shop Continues!! – Well my dresses finally came in on Thursday March 25th, after missing both of the promised dates of arrival. Now after trying the dresses on, they are not even close to what they are supposed to look like! I was given a picture of what the dresses would look like from the shop, and the dresses are not correct! The dress has a gather that is supposed to be under the bust area in order to accentuate the waist, but instead the gather in on the belly and hip region causing this ar... read more

cellina 

on Citysearch

15 years ago

worst place ever!!!! – # User Rating: 1 out of 5 stars by cellina 09/30/2009 I had the worst experience with this location. The manager is the rudest and most unprofessional person I have ever met. I went there to see if I can find my wedding dress. First thing is the store opens at 11am, so I got there at 11 am there was no one so I said Ii would walk aroudn the neighborhood. I decided to come back at 11:30am when i came back the manger literally kicked me out of her store and told me I can come back at 12:30 pm if I want t... read more

LeStarSucks 

on Citysearch

16 years ago

in the end, a good experience – I previously posted here because my fiance and I had a bad experience with Lestar Bridal. However, this was before the store's owner contacted us and fixed our problem. My fiance found an amazing dress at Lestar and Betty, who works in the store, was very helpful and friendly. My fiance and her mother signed for the dress and paid for half of it, but then she found out that it had been accidentally priced incorrectly. At first we thought we wouldn't get the dress and one of the managers at the... read more