Le Pli Salon & Day Spa

kimbshaw 

on Citysearch

17 years ago

i dont know what everyone else is complaining about! – i recently went to le pli after moving back into the boston area from manhattan. i read the reviews on citysearch and still decided that i should give le pli a shot, just because it is really convenient and close to work. i dont know what everyone is complaining about because i had the best facial and hair cut that i have ever had. the front desk was super nice, were really knowledgable and i felt like they knew me the way they were talking to me. i will say that the int... read more

robin724 

on Citysearch

18 years ago

STAY FAR FAR AWAY - THIS IS NOT A SALON - IT"S SOUPED UP SUPERCUTS – This "spa" clearly only has one type of customer: unsuspecting midwestern tourists. I doubt they have much repeat business. Available hair appointments on the day of should make you run away fast. But I didn't - desperate and not able to get an appointment at the Carriage House in Harvard Square, I went to Le Pli. The ambiance is drab and dated, there is no enthusiasm in the air - I should have known then. But, I stayed and endured SLOW service - the person... read more

apaterra 

on Citysearch

18 years ago

Very unprofessional – I recently moved to the Boston area and was going to go to Le Pli as my first local spa experience. I scheduled the appointment a week in advance and specifically asked if they offered the services I was asking for. I was called moments before my appointment and informed that the person they had scheduled me with could not perform all of the services I had requested. For the prices they ask, I was expecting stellar service, but they couldn't even handle getting the appointment right. Bottom line, I had ... read more

Contributor 

on Citysearch

18 years ago

Cambridge's premier spa attracts area academics and guests of the neighboring Charles Hotel with great services and an inviting atmosphere. – The Scene Cambridge suffers from a dearth of top-flight spas, but Le Pli keeps its clients from crossing the Charles River by virtue of its relaxed setting, expertly rendered services and professional staff. Located in the courtyard of the upscale Charles Hotel, the spa enjoys a steady stream of visiting academics and celebrities, as well as Harvard moms and dads in town for Parents' W... read more

bostonbean1218 

on Citysearch

18 years ago

lacks courtesy, overpriced and incompetent – Incompetence by the receptionists and even some staff are sadly becoming a headache at this spa. I have been going here for the last several years and it is longer a place you can feel relax.The receptionists are very unprofessional, my most recent appointment was changed without my notice when I arrived and there was no phone call or even an apology.The staff vary widely in quality some are good but it many good therapists no longer work there. The interior has aged and is hardly... read more