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Le Pli Salon & Day Spa
- Other
- Cambridge, MA
About this business
Location details
1 Bennett St, Cambridge, MA, 02138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | Closed | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Star Rating seems rigged – How is it this place gets 4 stars? Isn't the overall star rating supposed to be the average stars based on the reviews? Well, I did some of my own calculating and I'm afraid that there is some illicit rigging going on here. Let's do the math together, shall we? 9 reviewers gave 1 star = 9 1 reviewer gave 3 stars = 3 1 reviewer gave 4 stars = 4 1 reviewer gave 5 stars = 5 That's a total of 21 stars between 12 people. Now let's calculate the average. 21 divided by 12 = 1.75. So the total of stars thi... read more
horribly rude service – I agree entirely with the review below mine. I have never felt so strongly to go out and register for citysearch just to share how appalling my experience was. A spa experience is suppose to be relaxing, especially one that is so expensive. Yet, my time at le pli was frustrating and irritating. I am a college student and was given a gift certificate for my birthday and I was barely treated as a customer. They made no efforts to secure me as a regular customer, like they could care less about whether o... read more
Terrible service and poor facilities – I was given gift certificates to Le Pli, so booked two pedicures for my sister and me. I had been to Le Pli before for a haircut and manicure and had ok experiences, but never anything great. I have had a lot of pedicures and these were really mediocre pedicures--no leg massage, little scrubbing / exfoliating, too little work on cuticles, etc. The polish was done pretty well, but that's about it. It is also worth mentioning that you sit on an uncomfortable bench while your feet soak in ... read more
BAD EXPERIENCE!! – I have given this spa the benefit of the doubt too many times. The first time I went I had the worst massage in my life, I would have been better off saving my $100 and buying a new outfit. The second time I had a french manicure and pedicure, the woman pricked my finger and had no idea how to get a straight white line. I had to go to the local nail salon around the corner to have my nails fixed. I also went one more time to get a brazilian waxing, when I was done the woman left the room immediately so I l... read more
ok not great facials - i changed my mind. – i just went back to le pli da spa and had a much better experience. i felt that my aesthetician really put in a lot of effort to make my facial experience a pleasant one. and as mentioned before, their series (sixth facial free) is hard to beat! and this time i wasn't offered bunch of services that cost extra. i guess a lot has changed since at le pli day spa since i went there last fall! (may 30th, 2008) -- (read on for review from fall 2007) i went to le pli day spa twice. one re... read more
Unfortunately BAD Customer Service – I have patronized this spa regularly for several years. While the quality of services is good, the customer service is very bad and unprofessional. Twice, I scheduled an aromatherapy massage, and TWICE the massage therapist did not perform the aromatherapy massage, but simply performed a regular massage. I complained the first time it happened, and they apologized and told me that they had no explanation for why it happened. The service desk told me that the manager would call me. The man... read more
Still Horrified! – I had gone in a few times prior and was pleased with the cut, even though it was pricey. I justified it by thinking that I was getting high-end service. I decided to have them give me a perm. I specified that I just wanted A BIT of body, NOT tight curls, in my medium-length bob. However, I emerged with what can only be described as a poodle perm. Seriously, if I just ran my fingers through my hair, it would stand straight out horizontally, it was so curly. I attribute this result to the fact that my stylis... read more
For waxing, not a great place. – I've gotten bikini waxes occasionally at Le Pli for years. I went recently and was disappointed to find the aesthetician bizarrely prudish and uncomfortable with her task. More irritating still was the fact that they charged me more than the stated rate for the service I'd ordered. Apparently they have some odd ideas there about what constitutes a "regular bikini wax." I won't go back: it's too expensive and there are too many other good options in Cambridge.
Will NEVER come here again. – I have gone to Le Pli a few times and had no problem. I always had the same waxing done and was always charged the same price. This last time I was there, I asked a girl to take care of a small, easy, extra patch, which ended up costing me an extra $40. I thought it was outrageous and questioned this arbitrary charge. Both the receptionist and the waxer started giving me a breakdown that did not make sense. Apparently they didn't charge me the extra $40 for the patch, but had raised the rate to ... read more
Frequently asked questions about Le Pli Salon & Day Spa
How is Le Pli Salon & Day Spa rated?
Le Pli Salon & Day Spa has a 3.3 star rating with 20 reviews.
When is Le Pli Salon & Day Spa open?
Le Pli Salon & Day Spa is closed now. It will open tomorrow at 9:00 a.m.
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