LC New Albany

meghan l. 

on Birdeye

2 days ago

If I could give this place zero stars, I would. Living here has been one frustration after another. The property is clearly understaffed, and it shows in every aspect of how this complex is run. Maintenance requests take forever to be addressed, and when someone finally shows up, the problem is often "fixed" with a temporary patch that falls apart shortly afterward. The same issues keep coming back because nothing is actually repaired correctly the first time. Trying to contact the office is an exercise in frustration. Cal... read more

The Accounting T. 

on Birdeye

6 years ago

Our sincere thanks to the LC New Albany maintenance service for their quick repair of our apartment's air conditioning unit on Saturday evening, July 4!! Think about that for a moment: our air conditioning unit completely broke down on Saturday night, July 4, on what was probably the hottest day of the year to date - this was the worst timing ever. But with just a phone call to the after-hours maintenance number, we received a quick callback from Jim, a local maintenance staff member, who then arrived within half an hour wi... read more

Amy S. 

on Birdeye

7 years ago

Everything about the LC communities, this one in particular, is a scam. They will steal your money and break your heart. My husband and I made so many memories while living here, we got married, we brought our puppy home, we started our family, and now that we have moved out and are being scammed out of over $700, those memories are in jeopardy of being ruined. If you have a pet, do not under any circumstances tell them. They will find a way to make you pay for carpet replacement, even when they cannot prove that it wa... read more