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Lavera at Lake Highlands
- Apartments
- Dallas, TX
About this business
Ideally located within minutes of North Dallas’s popular in-town neighborhoods, Lavera at Lake Highlands is the perfect setting for these beautiful one, two and three bedroom apartments in Dallas. Within a five-mile radius you will find some of the best trails, shopping, schools andrestaurants that this big city has to offer. Our community offers twelve distinctive floor plans including efficiency, 1, 2 and 3 bedroom apartments and townhomes to choose from. Each apartment home has its own unique characteristics for enh... read more
Location details
9842 Audelia Rd, Dallas, TX, 75238, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Bad Experience Had a really terrible experience here. Had several occasions where the leasing office made it difficult and inconvenient to pay rent. Customer service is not great. The place is extremely overpriced for what you get. Would not recommend moving here. And watch out for the utility bills. The apartments are old and count on paying a few extra hundred dollars each month in utilities.
Business response:
Thank you for reaching out. Our team is committed to providing excellent customer service, and we always do everything we can to make the lives of our residents more convenient. We sincerely apologize if you experienced anything less. Please allow us an opportunity to learn more about your feedback so we can take appropriate action. When you have a moment to talk, please reach us at laveramgr@cw-res.com.
Horrible Outside smells bad. Roaches everywhere. Ac breaks down monthly. Will charge you for everything. Also ugly from the inside there’s trash in my vents.
Terrible management, roaches, repairs up the wazoo Management that NEVER answers the phone. Every employee in the leasing office (with exception to Brenda) could care less about helping you. Maintenance might be outsourced, different companies doing the repairs every time. They say they fix a repair when it was never addressed, then the maintenance history gets deleted. ROACHES all around the apartment. Move in clean was not conducted, apartment clearly wasn’t ready to be moved into. Overall this place is overpriced, only sa... read more
Love my apartment here, nice staff I have lived here since 2016 and am so happy with how pleasant the office and maintenance staff is. Things have been shutdown for a bit because of covid, but Shannon always reaches back out to me if i email for anything. In the last year or two i can really see a difference with my work orders being done thoroughly . Sometimes it takes a bit longer, but they let me know and keep me in the loop. I am really happy here.
Have had a great experience thus far. My fiancé and I were looking for our first apartment and Daisy the Manager made sure she accomated us with our needs. She was great! Nothing feels better than knowing someone takes interest in your life & genuinely helps achieve your happiness. She was able to answer all of our questions and guide us in the process to make sure we were approved fast and easy. I would recommend these apartments to any friends and family.
Business response:
Thank you so much for your positive review- we are so happy to hear that your experience here has been so awesome!
THIS PLACE SUCKS The place sucks! My wife and I were excited to move in here after seeing the model apartment. We were told that our apartment would be identical with just with black appliances instead of the stainless steel. That was a lie! Our apartment did not have any of the upgrades. I would have moved somewhere else when we first saw our place if we had not just traveled 1,200 miles for me to start grad school and nowhere else to go. As another reviewer said the neighborhood is overrun with stray cats, the management i... read more
Business response:
Hello, thank you for your honest review, we take resident feedback very seriously and are always looking for ways we can improve the community. We are so sorry to hear about the issues that you have had in your apartment and want to resolve them in a timely manner. Please email us directly at info@knightvest.com and we will be sure to do everything we can to fix this situation for you.
Don't believe the previous padded review below. Knightvest Management has a F under the better business bureau for good reason. This place is HORRIBLE!!! The management staff has changed 3 times and the leasing agents about 5 time within the past year of me living here. The complex has an abundance of stray cats and dogs, they take forever (when I mean forever it literally took them 2 months to solve my own maintenance issues). All units have there very own infestation of roaches and if you read some of the reviews on Google... read more
Love it here.... I moved in a few months ago and I love it here. Yes, I have read the reviews but like everywhere else there is always going to be someone that does not get there way or simply doe not qualify. Don't pay mind to the negative reviews uses your owe judgment and have your owe experience. There is always going to be that someone who does not do well with rejection.
Frequently asked questions about Lavera at Lake Highlands
How is Lavera at Lake Highlands rated?
Lavera at Lake Highlands has a 3.2 star rating with 437 reviews.
When is Lavera at Lake Highlands open?
Lavera at Lake Highlands is closed now. It will open at 9:00 a.m.
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