Laurence Stuart Inc

Loraine D. 

on Citysearch

8 years ago

I have been going to Stuart Laurence for over a decade, as has my son, and wouldn't consider going anywhere else. A beautiful, friendly salon where every effort is made to make the client comfortable and ensure that you have a great experience. Professionalism and warmth is the standard. Stuart Laurence has incredibly talented stylists, and the salon prides itself on the ongoing education of the group and continually being able to offer the most cutting edge styles and treatments. Not to mention being the go-to salon for bea... read more

hkh28 

on Citysearch

10 years ago

If you like to be treated less than human this is your place. From my call to make an appointment to entering as my first visit was unbelievable!! I was appalled at the rudeness from the "person" who greeted me, Brian. He was rude, condescending, arrogant, and could care less that I decided to cancel my appointment. What a sad business to have in downtown Charleston. I rely on reviews and should have taken note to these same comments from others about this salon. The experience surely prompted me to warn others of this treat... read more

Jordon T. 

on Citysearch

11 years ago

I asked for a 2-3 inch trim and I got 6 inches off. When I complained to Christina (my hairdresser), she said it was what I wanted and 'You're a new woman now!'. On top of that, the "trim" is SLANTED AND UNEVEN. When I told the manager and owner they said there was nothing they could do to 'make me happy', & that 'one bad haircut won't ruin our rep.' I was crying the whole time and they didn't offer compensation or apology for their mistake, they even chuckled when I asked them what they would do in my situation and what the... read more

Kelly L. 

on Citysearch

11 years ago

I am new to Charleston and had to find a new stylist after my relocation. I was SUPER apprehensive about purchasing the Groupon and trying out Stuart Laurence after reading some of the reviews, but the deal was too good to pass up and I work nearby so I figured I'd give it a shot. Jackie was my stylist and was EXCELLENT! She was attentive, we went over everything at the beginning of my appointment and she was very friendly. I had a cut and full highlight with two shades of blonde to maintain some natural look to the color an... read more

D S. 

on Citysearch

12 years ago

I read the recent reviews for this business on the morning of my first appointment, and I was a little concerned. But my experience was very different - it was actually very, very good. I realize that, while most of us are eager to be heard when we feel a business has ripped us off or not performed as promised, we are not always as eager to sing their praises when we like what we got. So I want to take this opportunity to say that I could not have had a better experience with a salon. My stylist, Ashley, was knowledgeable, c... read more

Ysabelle G. 

on Citysearch

12 years ago

STAY AWAY ! This place is ridiculous! They completely ripped me off! I moved to Charleston from NYC and I paid over 100 for a haircut. This is totally ridiculous ! 

Margaret A. 

on Citysearch

12 years ago

I finally found a way to tell people (warn) them about Stuart Laurence Salon. I've read many of the other reviews now, and I now realize that the problem was not me at all...I had THE worst experience ever at this place. The guy at the front desk is so RUDE. I don't care how cheap their "deals" are, I would never return to this place because of how poorly I was treated - not only by their "receptionist," but by the owners, who would never return my calls or emails - I even wrote a note to the two stylists who had worked on m... read more

DEBRA S. 

on Citysearch

12 years ago

I arrived for my make-up appointment on the morning of my son's wedding and was told that they didn't have an appointment for me and they could not work me into their schedule. No apologies...no offers to help me book elsewhere...no help at all. They actually made me feel like it was my fault! This appointment had been booked months in advance. I meet many wonderful and friendly people while I was in Charleston but I definitely got the cold shoulder at this salon. The only recommendation I can make is..... book your appointm... read more

DNo 

on Citysearch

13 years ago

Do NOT make the same mistake I made! – They are shockingly RUDE!!!! I emailed and my email was not returned. The stylist NEVER responded to me. If I did this to customers in my line of business I would be without a job. They charged me an uheard of amount for color. $270 for ONLY color. I was sure it was a mistake. I've asked everyone I know if they have ever paid that for any hair service. No one has - I was ripped off BIG TIME. DON'T WALK INTO this rude, expensive place...you will be sorry. MichaelV and Butch work at the s... read more