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777 Lauberge Ave, Baton Rouge, LA, 70820, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Me and some of my friends went there a couple nights ago and we overhead the manager of the waitresses being so rude.The waitresses were so sweet each time I've went there but the way their boss spoke to one of them made me extremely mad.I even asked a waitress for her bosses name and she said is something wrong ma'am? I replied, yes honey but it's not you.His name was tylor or tyler. I reported him twice while walking out and nobody cared.They have a few nice dealers there and the waitresses on the floor are nice.I have eve... read more
Business response:
Hi Crystal - Thank you for taking the time to leave us a review. Can you please send us a private message with your contact information and mychoice account number so someone from our team can be in touch about your experience? We look forward to hearing from you.
I recently stayed at the L'Auberge Casino and Hotel in Baton Rouge, LA. It was my daughters 21st birthday and that is the celebration she chose. She had a blast until she lost her wallet. The staff was excellent as they worked tirelessly to help her. as she was enjoying the rest of her stay she was surprised with a tap on her shoulder from security, not sure if I should mention his name but he was a complete professional while being the kindest comfort to my daughter. She recently lost her father and her stash of pictures of... read more
Business response:
Hi Susan - Thank you for taking the time to leave us a note. We're so happy to hear that our team was able to help. Hope you'll visit us again soon!
I like how having a government ID isn't good enough to get into just the buffet. Thanks for being rude about it to me as well and embarrassing my friends. I don't believe I'll be returning.
Business response:
Hi Erin - Thank you for leaving us a review about your experience. We only accept federally or state issued identification cards or passports. No foreign IDs are accepted. We'd love to hear more about your experience at our property. Please send us a private message with your best contact information and mychoice account number so someone from our team can be in touch. Thank you.
Stopped by a couple weeks ago for the first and last time. Stayed in a suite it was dirtier than motel. Went to the casino to try my luck and during those hours never received a drink. That is unacceptable. Love the one in Lake Charles. Will never return to this one.
Business response:
Hi Stacy - Thanks for taking the time to leave us your feedback. Would you mind sending us a private message with your best contact information and mychoice account number so someone from our team can be in touch with you about your stay? We look forward to hearing from you.
Does not honor Government I.D. if you are from out of Country. My friend was just kicked out. They were very rude about it.
Business response:
Hi Charles - Thanks for leaving us a review. We only accept federally or state issued identification cards or passports. No foreign IDs are accepted. We'd love to hear more about your experience at our property. Please send us a private message with your best contact information and mychoice account number so someone from our team can be in touch. Thank you.
Great gaming and best buffet
L'auberge Casino Hotel Baton Rouge has a 4.2 star rating with 9,604 reviews.
L'auberge Casino Hotel Baton Rouge is closed now. It will open on Monday at 9:00 a.m.
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