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3948 Legacy Dr, #106, Plano, TX, 75023, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 9:00 a.m. to 6:00 p.m. |
The very first phone call was very unprofessional. They called and complained that because I went through home advisor, they had to pay $30 for the lead. Then after all that chatter, and guilt trip, gave a price. The son the cleaner arrived really late. Did not answer calls or let me know they were late. I had to call them so many times before he actually arrived. Basically, did not follow up on anything that he said he would do. If you want an unprofessional experience with an average clean and wet carpet, go for them.
Business response:
We are so sorry you had a unpleasant experience. We always try to give our customers the best information and pricing to accommodate their budgets as we can. We only cleaned what you asked us to clean in your price range. If you are not happy please give us the honor of re-cleaning your rugs free of charge.
The very first phone call was very unprofessional. They called and complained that because I went through home advisor, they had to pay $30 for the lead. Then after all that chatter, and guilt trip, gave a price. The son the cleaner arrived really late. Did not answer calls or let me know they were late. I had to call them so many times before he actually arrived. Basically, did not follow up on anything that he said he would do. If you want an unprofessional experience with an average clean and wet carpet, go for them.
Business response:
We are so sorry you had a unpleasant experience. We always try to give our customers the best information and pricing to accommodate their budgets as we can. We only cleaned what you asked us to clean in your price range. If you are not happy please give us the honor of re-cleaning your rugs free of charge.
Very professional
Very professional
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