This profile has been claimed by the business owner or representative.
Lasting Image
- Home Services
- Plano, TX
About this business
Lasting Image's solid reputation has been built up over more than 20 years in business. We've been serving area businesses, just like yours since 1988. Prompt, dependable and courteous customer service with a fast response time make us leaders in our industry. Our honesty and integrity combined with being bonded & insured means you can trust that we won't be satisfied with the completion of a job, until you are. We have crews available, around the clock, to meet your specific needs, whatever they are. So, if you are looking ... read more
Location details
3948 Legacy Dr, #106, Plano, TX, 75023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
The very first phone call was very unprofessional. They called and complained that because I went through home advisor, they had to pay $30 for the lead. Then after all that chatter, and guilt trip, gave a price. The son the cleaner arrived really late. Did not answer calls or let me know they were late. I had to call them so many times before he actually arrived. Basically, did not follow up on anything that he said he would do. If you want an unprofessional experience with an average clean and wet carpet, go for them.
Business response:
We are so sorry you had a unpleasant experience. We always try to give our customers the best information and pricing to accommodate their budgets as we can. We only cleaned what you asked us to clean in your price range. If you are not happy please give us the honor of re-cleaning your rugs free of charge.
The very first phone call was very unprofessional. They called and complained that because I went through home advisor, they had to pay $30 for the lead. Then after all that chatter, and guilt trip, gave a price. The son the cleaner arrived really late. Did not answer calls or let me know they were late. I had to call them so many times before he actually arrived. Basically, did not follow up on anything that he said he would do. If you want an unprofessional experience with an average clean and wet carpet, go for them.
Business response:
We are so sorry you had a unpleasant experience. We always try to give our customers the best information and pricing to accommodate their budgets as we can. We only cleaned what you asked us to clean in your price range. If you are not happy please give us the honor of re-cleaning your rugs free of charge.
Very professional
Very professional
no comment provided
no comment provided
Frequently asked questions about Lasting Image
How is Lasting Image rated?
Lasting Image has a 4.8 star rating with 147 reviews.
When is Lasting Image open?
Lasting Image is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com