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13220 Strickland Rd, Raleigh, NC, 27613, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | Closed now |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I was made to pay for an item that did not come out until 45 minutes after the rest of the food came out. My girl friend was almost finished with her dinner by the time I was told sorry for the wait accompanied with a bad attitude. The waitress did a sub-par job and when asked to take the food item off of the ticket I was told no and that they would only remove the drinks and make me pay $11.50 for the lackluster dish I received after my girlfriend was almost done eating. I will NEVER come back to this establishment again. I... read more
The wait staff is rude, the food is bland and overpriced. . If you want good customer service go elsewhere, and do not question or complain about anything or the wait staff will argue tooth and nail with you to prove they are right and you are wrong. We recently purchased a 'to go' meal there (BTW - they add on additional .75 for to go orders), and the entire meal was wrong, and not very appetizing. So I brought it back and requested a refund. One of the servers TOOK my bag of food from me and threw it away, then they accuse... read more
IS THERE A NEGATIVE STAR OPTION? I am a very easy to please patron, and very generous if I enjoy the food and services rendered. On my very 2nd visit to this restaurant, I was overcharged. I called the "manager" (which turned out NOT to be the manager) to get a refund of goods not rendered. The woman on the phone "Roberta" argued with me and was RUDE and INSULTING, when requesting money that I was FRAUDULENTLY OVERCHARGED. The woman hung on me 4 times as I called to resolve the issue over the phone. I resulted to take over a... read more
horrible customer service. ordered the chicken fajitas and there was (no exaggeration) about 1/2 a chicken breast with a lot of tomatoes and onions. when i asked for more chicken i was told that was the lunch size. i had been there may times before and had ordered the lunch size and it was never that small. they didn't care that i was unhappy and i was basically told to suck it up or order the dinner portion. they have no idea what customer service is. i will not be going back.
Overcharging you – We love the food here, but we were told that they overcharge consistently by a friend. Last few times we went we confronted the Lady at the register and she didn't speak English all of a sudden. You'll notice that the bill comes to the table only with the ordered items with no cost info. You go to the register and the Lady rapidly punches the register and gives you a total. Do the math with tax at the table. She will charge anywhere from $1 to $2 more than your calculation. Then ask her why or for a breakd... read more
Rude Manager / Owner – We used to love this place....had good food & was a nice neighborhood restaurant. This time, after we had our meal and got the bill, it seems way higher than it should have been. We then asked them to break it down. The manager / owner was very defensive & nasty about doing this. Ends up that they overcharged us by $8. The menu states that "a small drink is included in the kids meal", however manager said that this was not true. Tried to charge us an additional $2.25 each for 3 kids chocolate milks. Al... read more
What just happened???? – Wow, where to begin.. I'm a mom a 3 and wanted spend some time with my youngest daughter (13). We had heard the food was good from her sister, so we thought we'd give it a try. Yes, it was Saturday, AND busy, but we didn't even get in the front door when the hostess said"how many?" I said "two please" ..No greeting, no engagement, but we hurried up to catch up to her as she "escorted"us to our seat. ..I said "thank you", she just walked away. BOOM! here's our waiter and menus..."anything to drink?" u... read more
We went there for lunch at 2:18 on a Wednesday, they turned the music off at 2:30 and they had their baby there. We asked why the music was off and he said we close at 2:30. We hurried up, we were out of there in 34 minutes. The food was horrible and we were not 2 feet away and he locked the door behind us. We will never go back again.
Poor Food Worse Service – Went with my family on a Thursday Night. Were seated promptly ordered mixed fahita and 2 Grande Specials beer and glass wine. Server was rude when we did not know what we wanted when we first sat down so we ordered drinks. Came back with drinks and was rude saying "do you know what you want now?" Rolling his eyes as we scampered through the menu... within 5 seconds he folded his not pad walked way 10 feet with his back to us and was leaning on the wall. Came back in 2 min then we ordered the mixed F... read more
Las Palmas has a 3.5 star rating with 391 reviews.
Las Palmas is closed now. It will open at 9:00 a.m.
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