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Larry Roesch Auto Body
- Auto Repair
- Chicago, IL
About this business
Family owned Volkswagen dealer. We sell New VW's, Pre-Owned vehicles, provide certified professional vehicle service for ALL Years/Makes/Models, provide Parts service for any VW need.
Location details
313 W Grand Ave, Chicago, IL, 60106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Business response:
Dear Dave, Thank you for your feedback. We are very sorry that our parts department was not able to provide you with a satisfactory experience purchasing tires for your vehicle. Please accept our sincerest apologies for any miscommunication on our part…See More
Just bought a 2018 VW Tiguan. This was the best buying experience I have ever had. Kevin the salesperson and the finance lady were phenomenal. I will be returning with my wife for a another purchase!
RecommendedPurchased my 2019 Golf R here. Had an amazing experience and have recommended to both friends and family
Armando - the car sales specialist was aweome . He was very knowledgable about all of the cars out there. He helped us and was great to work with,. NOT a pushy sales experience. I highly recommend working with him. Marijane- was the finance director- She knew we needed to get this done within 1 hour due to another appointment. Amazingly - she did a great job and got ius out within the hour- highly recommend these people and this dealership.
I couldn't be happier with the service I recieved at Larry Roesch VW. This was by far the best car buying experience I have every had. Thank you to Jeannie Roesch, Eric Lee, RJ Roman and Marijana Malenoic for an incredible experience!!!!
I have been swindled by Larry Roesch VW and plan to make it very public. I continue to try to get back into their service department because they charged me $1141.61 to fix my car, but it is NOT fixed. They keep brushing me off every time I call, saying that there is no loaner...they promise to call back "tomorrow" or "in a few days" or "by the end of the week"...this has been going on for a month. I'm LIVID and my car is still not fixed. In my opinion, my money has been stolen from me at this point.
Charged an extra $300 for services I did not authorize, and was charged $127 for a brake fluid change that was supposed to be in the $180 package I bought.
Larry Roesch VW has been a very accommodating dealership. They have gone above and beyond to make sure my husband and I were satisfied with the purchase of our 2018 Tiguan. Highly suggest this dealership! Be sure to see Ryan and he will do a great job taking care of you!
Business response:
Hi Jessica, Congratulations on your new Tiguan! We’re happy to hear about you and your husbands great experience and that Ryan ensured your purchase process was a good one. Thank you for your review. We look forward to assisting you with your vehicle needs again in the future!…See More
Kevin Maya for sales and the whole service team. They've gone above and beyond for me for more than 20 years.
Business response:
Hi Kevin, Thank you for your review! And thank you for being a loyal customer to us for so many years! We’re glad that you continue to have positive experiences with Kevin and the rest of our team at Larry Roesch and look forward to providing you with the same great customer service for many more years. Eric Lee General Manager
Frequently asked questions about Larry Roesch Auto Body
How is Larry Roesch Auto Body rated?
Larry Roesch Auto Body has a 4.4 star rating with 42 reviews.
When is Larry Roesch Auto Body open?
Larry Roesch Auto Body is closed now. It will open at 8:00 a.m.
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