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WE ARE A CAR DEALERSHIP SELLING NEW AND PREOWNED CARS AND TRUCKS. WE STRIVE IN MAKING THE PURCHASE OF YOUR NEW OR PREOWNED VEHICLE AS FAIR AND QUICK AS POSSIBLE, WITH GREAT PRICING AND FINANCE TERMS, COME SEE US EXPERIENCE THE DODGE DIFFERENCE !!
2025, 6320 Bob Bullock Loop, Laredo, TX, 78041, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Do not trust anything these guys tell you, they are plain dishonest guys and do not buy cars online by trusting the condition and features mentioned on CarGurus. We bought a car online after seeing CarGurus listing, we were led to believe car had navigation and was in great condition overall. Found out later car had no navigation and 3 out 4 tires need to be replaced
Business response:
Hello, I regret to find you felt your vehicle did not meet your expectations. Please reach out to me when you have a moment to discuss further. Your time is greatly appreciated and I hope to address further any concerns. Best, Ernesto Rubio ernestorubio@laredododge.com
Comunication and customer service were good
Business response:
Rodolfo, thank you. It was a pleasure to work with you.
I called and explained what I wanted and then emailed 3 times and only heard back after I left a nasty email
Business response:
Hi,It's unfortunate to learn of your disappointment with any lack of communication while contacting us. Please know we take your feedback seriously and I would appreciate the opportunity to speak with you to learn more about your experience. When you have a moment, will you please contact me? Thank you.Best,Ernesto Rubioernestorubio@laredododge.com
Sales agent Ricky was very attentive and nice. I found the manager he was dealing with very unprofessional, didn't speak nor make eye contact. Whispering with other agents, as they turned around and looked at us. The financial manager made signing the contract simple, with his brief explanation of every page that needed a signature.
Business response:
Hi,Thank you for your feedback. Although we are happy to know that you were happy with your sales agent, I am concerned to learn that you were disappointed in regards to any miscommunication that did not meet your expectations. I would like the opportunity to speak with you further about your experience. At your earliest convenience, please reach out to me at ernestorubio@laredododge.com.Best,Ernesto Rubioernestorubio@laredododge.com
Excellent customer service, attentive & supportive, willing to negotiate & work w buyer!
Business response:
Thank you for your review, Norma! We truly appreciate the time you took to share with us.
They were prompt in contacting me however I had already made a decision about my vehicle. I was very pleased
good experience
Yes, bought car, very good deal, very honest and to the point , would recommend to others
Didn't answer my questions, and raised the price on the vehicle I inquired about.
Laredo Dodge Chrysler Jeep Ram has a 4.6 star rating with 1,950 reviews.
Laredo Dodge Chrysler Jeep Ram is closed now. It will open at 10:00 a.m.
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