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Lane Home Furniture
- Consumer Services
- Tupelo, MS
About this business
Lane Furniture Industries began in 1912 when John Lane purchased a box plant in Virginia and decided to manufacture cedar chests. In 1972, the company acquired Action Industries, a small reclining chair company, and expanded into upholstered furniture. Lane Furniture Industries offers furnishings for the living room, dining room and bedroom, such as sofas, occasional tables and recliners; dining tables, china cabinets and buffets; and bed frames, dressers and nightstands. The company employs more than 1,000 people and is a s... read more
Location details
3301 Adams Farm Rd, Mississippi 38826, Tupelo, MS, 38826, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our last Lane couch last 12+ yrs. We chose to buy another. Our latest Lane couch started "peeling" after a few months. We specially told the salesman we didn't want a "fake leather" couch if it was going to peel. He assured is it wouldn't. Contacted Lane shortly after it started with no reply. Less than 3 yrs later, it looks terrible. Today, we bought a used couch from family because we are tired of picking "couch off our skin" and sweeping and vacuuming it from the entire house. Extremely disappointed in this, we will not b... read more
Our last Lane couch last 12+ yrs. We chose to buy another. Our latest Lane couch started "peeling" after a few months. We specially told the salesman we didn't want a "fake leather" couch if it was going to peel. He assured is it wouldn't. Contacted Lane shortly after it started with no reply. Less than 3 yrs later, it looks terrible. Today, we bought a used couch from family because we are tired of picking "couch off our skin" and sweeping and vacuuming it from the entire house. Extremely disappointed in this, we will not b... read more
Worst reclining chair ever!!! Paid 859$ for a chair that broke the first time I sit in it.Please do not buy Lane
We bought a "plush" lane sofa with matching oversized chair/ottoman and the cushions sunk before the first year. We bought a leather reclining sofa to replace it with, also Lane, now the metal frame on one side is broken and we live 14 miles past the repair man's territory so he can't come fix it even though it's under a lifetime warranty. Tried to contact Lane with no luck and my e-mail to customer service has gone unanswered much longer than the 48 hours they promised to contact me. First purchase shame on them, second pur... read more
I purchased a chair back in October and the arms were supposed to padded and two weeks after we received it, the arms were down to bare wood!! I sent pictures and have been working with Ashley and after I sent the pictures I have tried and tried to get a response from her and nothing. I don't care if they gave me a house full of furniture free I wouldn't take it. They have terrible products and the worse customer service that I have ever come across. Never again!!
the company SUCKS!! You can't get in contact with them.
I purchased a lane rocker recliner 4 yrs. ago. Every month i had repair man out here fixing it, honestly the worst chair I have ever bought. Paid 400.00 for it now it completely broke so guess it will be going out for the trash man to pick up (SAD) Not like I can go get another because I can't. It was bought at Coconis Furniture Store in South Zanesville, Ohio. Needness to say I won't be buying any more or dealing there.
I have sent two E mails to you about replacement parts for my recliner and I've had no response. Don't you have a customer service department?
Frequently asked questions about Lane Home Furniture
How is Lane Home Furniture rated?
Lane Home Furniture has a 3.3 star rating with 69 reviews.
When is Lane Home Furniture open?
Lane Home Furniture is closed now. It will open on Monday at 9:00 a.m.
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