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Land Rover Albuquerque

4.2

About this business

Location details

5010 Alameda Blvd NE, Albuquerque, NM, 87113, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.2565 reviews
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Rosalie van Otten's profile image
Rosalie van Otten 
recommend  Recommended
4 years ago

Very good and professional service. 

Business response:

Thank you for being our customer, we appreciate your kind words! 

Russ Hayes's profile image
Russ Hayes 
4 years ago

Fire the service writer I met with today. I am sure he wanted to go home early and I ruined that because I came in to pick up my vehicle. He questioned who I had spoken with about my vehicle. He asked me if they had even started on it and I informed him that they had the vehicle. I said yes. For two days? He said that he had no paperwork on it and who said it was ready. I said I thought it was a mechanic and he told me that mechanics do not speak to clients?? He told me that my vehicle was still in the shop. I pointed out th... read more

Business response:

Thank you for bringing this to my attention. I apologize for your service experience with us. I would like an opportunity to fix this and to earn your business, please contact me at Richard.Buesinger@Landroverabq.com. I look forward to speaking with you. -Richard Buesinger General Manager 

Patrick Drake's profile image
Patrick Drake 
recommend  Recommended
4 years ago

My partner and I dropped our Rover off this morning for routine service maintenance. When we picked it up and I got inside to leave. I noticed that several items had been removed from the console and placed into the cup holders. I lifted the lid to place the things back inside and this square piece with the clips was just sitting inside loose. I was able to put it back in place. I totally understand if the service dept needs to remove items from the console to access something. But at least put those items back inside. And i... read more

Business response:

I apologize that your experience was anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at Richard.Buesinger@Landroverabq.com Richard Buesinger General Manager 

Katy Pfund's profile image
Katy Pfund 
recommend  Recommended
4 years ago

Excellent service. Friendly and professional staff. I was traveling through New Mexico and needed immediate service for my car and they got me in first thing. Would highly recommend. 

Business response:

Thank you for being our customer, we appreciate your kind words! We look forward to your business with us again! 

Yolie Pirk's profile image
Yolie Pirk 
recommend  Recommended
4 years ago

Excellent service in Albuquerque. We live in El Paso, Texas, and we had to tow our Land Rover to Albuquerque because Land Rover in El Paso wouldn’t fix our vehicle. It was in their service department for three months, and they did nothing. They wanted us to buy a new one. They have no shame. My husband has purchased nine vehicles from Albuquerque and never expected this from Land Rover in El Paso, Texas. 

Business response:

Thank you Yolie for your kind words! We are happy to hear that we were able to provide you with an excellent service experience! We thank you for your continued business and look forward to your next visit! 

Cindy Johnson's profile image
Cindy Johnson 
recommend  Recommended
5 years ago

Excellent customer service. I used the valet service today, they picked up my car and serviced it and returned it to me. So convenient and easy! 

Business response:

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit! 

Yvette Sierra's profile image
Yvette Sierra 
recommend  Recommended
5 years ago

Excellent customer service!! 

Business response:

Hi Yvette, thank you for being our customer, we appreciate your kind words! 

Joel Campos's profile image
Joel Campos 
recommend  Recommended
5 years ago

John helped me and he was extremely helpful. As always they took the time to explain everything and provided excellent service when I picked up my car. 

Business response:

Thank you, Joel, for your kind words about John! We are very happy to hear that we were able to provide you with an enjoyable experience! 

Robyn Snowberger's profile image
Robyn Snowberger 
recommend  Recommended
5 years ago

Great job always quick and efficient! 

Business response:

Thank you for being our customer, we appreciate your kind words! 

Frequently asked questions about Land Rover Albuquerque

How is Land Rover Albuquerque rated?

Land Rover Albuquerque has a 4.2 star rating with 565 reviews. 

When is Land Rover Albuquerque open?

Land Rover Albuquerque is closed now. It will open at 8:00 a.m. 

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