Lancaster Veterinary Hospital

Pandemic worker 

on Wellness

4 years ago

I have been a customer for quite a while. Always paid on time fully. guess that they no longer care about the people who have to work during this whole pandemic. I called for an appt for one of my dogs. since I work full time I always went on Saturday. I was told there are no more Saturday appt.maybe I should look at other veterinary offices if I need Saturdays. Very rude. 

Pandemic worker 

on Wellness

4 years ago

I have been a customer for quite a while. Always paid on time fully. guess that they no longer care about the people who have to work during this whole pandemic. I called for an appt for one of my dogs. since I work full time I always went on Saturday. I was told there are no more Saturday appt.maybe I should look at other veterinary offices if I need Saturdays. Very rude. 

sadbuttrue 

on Wellness

11 years ago

gone so downhill starts at the door staff is rude well the blonde and it goes from there. no compassion for the animals worried about money and 9 to 5 so miss the wally days 

sadbuttrue 

on Wellness

11 years ago

gone so downhill starts at the door staff is rude well the blonde and it goes from there. no compassion for the animals worried about money and 9 to 5 so miss the wally days 

Anonymous 

on Wellness

12 years ago

Did this provider answer all of your questions? Yes 

Anonymous 

on Wellness

12 years ago

Did this provider answer all of your questions? Every question I had was answered thoroughly Was this provider's staff friendly? Yes, they went above and beyond Did you leave the office feeling satisfied with your visit? Completely! Was this provider's office easy to locate? Absolutely! It couldn't have been easier! 

Anonymous 

on Wellness

13 years ago

Were you able to relax during your appointment? Yes, I was completely at ease Did you feel that this veterinarian's pricing was fair? It was some of the best pricing I have seen Was this provider's office easy to locate? Absolutely! It couldn't have been easier! Does this provider promptly return your phone calls? Yes Does this provider offer flexible appointment times? Absolutely! I never have a problem! 

Anonymous 

on Wellness

13 years ago

Did this provider leave you unattended for an extended period of time? No, I was always attended to Did this veterinarian fully explain your pet's condition? Yes, I had a clear understanding of my pet's condition Does this provider offer flexible appointment times? Yes Are you confident that this provider will continue working with you until a solution is reached? Yes, I know I can count on them to find a solution 

Anonymous 

on Wellness

13 years ago

They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. They have really great customer service here. They always put their customers first, regardless of the situation.