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Lanai
- Apartments
- Provo, UT
About this business
Location details
838 E 700 N, Utah 84606, Provo, UT, 84606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our hot water and air conditioning failed at the peak of summer. My roommates and I had to move out after three days because the apartment became unbearably hot at night. Lanai, the management, has taken over two weeks to address the issue since our first maintenance request, and it’s still not fixed. None of us live in the apartment anymore due to these unlivable conditions, yet we’re still paying rent for a place we can’t use. Lanai refuses to reduce rent or compensate us, despite the prolonged delay in repairs. They also ... read more
Just so everyone is aware, this is still a rough place to live in 2025. The apartment itself isn't bad, but the management is horrendous. The lease was advertised as being $500 a month. The fine print, however, details the $42 "resident convenience package" which includes wonderful things like...paying your rent and submitting maintenance requests online. Something that's pretty much a given in this day and age. The even finer print states you can't opt out of this at all. So, rent is $542 a month but not advertised as such.... read more
Not ADA-compliant :(
I never write reviews, but feel it is necessary since the experience with Vision, Shonay, JD, and Mark has been the worst experience I have ever had in student housing. When my roommates and I first moved in, none of the previous tenants had cleaned or left the apartment in a state that made it easy to move in, pictures are attached from the day I got my keys. No inspection had been done prior to us moving in which led to numerous safety hazards and concerns. Vision’s excuse for that was since it wasn’t their typical move in... read more
Frequently asked questions about Lanai
How is Lanai rated?
Lanai has a 1.6 star rating with 10 reviews.
When is Lanai open?
Lanai is open now. It will close at 6:00 p.m.
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