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Lakeshore at Preston
- Apartments
- Plano, TX
About this business
Brick-by-brick, step-by-step your Lakeshore at Preston retreat was designed to capture an effortless lifestyle within the charmed confines of Plano, Texas. Offering a pathway between a serene setting and streamlined suburban way of life, Lakeshore at Preston features a desirable selection of newly renovated one and two-bedroom apartment homes. Everything you aspire to achieve is well within reach. From admission to the area's sought after Plano Independent School District to a convenient connection to the thriving Platinum C... read more
Location details
3700 Preston Rd, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Business response:
Kim, Thank you for taking the time to share your feedback with us. We're truly disappointed to learn about your impression of our team and community. We can assure you that we strive to remain diligent at resolving community issues as the well being of our residents is our first priority. We'd appreciate the chance to connect with you to clear up any misunderstanding. We would never intentionally try to upset any of our residents as we strive to provide nothing less than quality care. Would you mind contacting us at lakeshor... read more
Unfortunately sometimes you have to get on social media and report things that are Unethical so that hopefully they decide to do the right thing. Here’s the facts of what happened -My 80-year-old mother who has lived at Lakeshore at Preston apartments a WATERTON PROPERTY in Plano Texas for 26 years. -She is on a fixed income and decided to move to Lakeshore at Preston Apartments that were gated and safe. -As we all know gated apartments cost a little bit extra, but that’s some thing she decided to put into her budget. -To ac... read more
Most unprofessional people sitting the office specially the guy named DAKOTA. He is very rude. These people charged us $771 after we left the apartment and we gave them the money order for the same. After a month, i got a call from their office asking when am i going to pay them. I was literally shocked and told them we already handed over the money order at the front desk a month ago. But, the manager Erica said that she cannot find it and the payment is not in their bank account. I asked to her double check and get back to... read more
Business response:
Dear Mrs Mehta, my name is Kristen and I am the Manager at the community. I would like to first of all extend my sincerest apologies for this unfortunate circumstance. This type of situation is certainly not a common occurrence by any means and one we are looking into with high priority. Our Assistant Manger Erica has been informing me of your fluid conversations that have seemed positive thus far. There has been no activity with the processing of the payment which is a positive and we are absolutely seeking ways to remedy t... read more
We can wait to move out of this place. Front office is so unorganized.
Business response:
Thank you for your 5 Star Rating! We are so happy that you LOVE Lakeshore at Preston! Sincerely, Lakeshore at Preston Management
Business response:
Thank you so much for rating Lakeshore at Preston! We love that you gave us 5 Stars! Thank you! Sincerely, Lakeshore at Preston Management
Business response:
Thank you for rating Lakeshore at Preston. We would love to turn you 4 Star Rating into a FIVE! Please contact the community manager at 972-867-6787 to discuss what areas we can improve in to make your experience better. Thank you for making us your home. Sincerely, Lakeshore at Preston Management
Frequently asked questions about Lakeshore at Preston
How is Lakeshore at Preston rated?
Lakeshore at Preston has a 4 star rating with 257 reviews.
When is Lakeshore at Preston open?
Lakeshore at Preston is closed now. It will open at 9:00 a.m.
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