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Lakes at Fountain Square Apartments
- Residential Leasing
- Waukegan, IL
About this business
Come home to a peaceful setting and understated elegance at The Lakes at Fountain Square apartments in Waukegan, Illinois.
Location details
500 Lakehurst Rd, Waukegan, IL, 60085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very good Office staff are very helpful and attentive to any issues.
Business response:
We're delighted to hear that our team at The Lakes at Fountain Square Apartment Homes has been attentive to your needs!
Amazing service! The girls in the office were amazing and very helpful with the process. Couldn’t ask for a better transition to my new apartment!
Business response:
We're so happy to know that our team at The Lakes at Fountain Square Apartment Homes made your transition smooth and easy! Thanks for sharing your positive experience with us. We're here if you need anything else in the future. Enjoy settling into your new apartment!
The Lakes At Fountain Square I moved here back in approximately December 2006. I have called The Lakes my home & I have truly enjoyed my home! I get to meet different people from all over the world who have shared their family customs & friendships! Like all properties you have good and bad highlights! I continued to see the glass half full & appreciate change! To truly make the Lakes your home is up to you! I am staying & appreciate all management help & I hope you will come here to appreciate what The Lakes have to offer.
Business response:
We're so glad to know that you've been enjoying your home at The Lakes at Fountain Square Apartment Homes since 2006! It's wonderful to read about how much you appreciate the diversity and friendships in our community. We value your perspective on seeing "the glass half full" and making this place truly feel like home. Thank you for choosing us as your residence, we're here if there's anything else we can assist with!
Great Customer Service Kasandra was so helpful and patient with our move! She walked us through the process 100x to make sure we truly understood what was in store. We absolutely love it here!
Business response:
We're so happy to know that Kasandra was able to assist you in making your move smooth and stress-free! Your positive feedback about The Lakes at Fountain Square Apartment Homes is greatly appreciated. We're glad you love it here, and we look forward to continuing our service for you. Have a fantastic day!
No complaints This is the first apartment that I have rented, but it seems perfectly fine to me. I have not had any issues worth noting. I love the ducks and the geese that like to paddle on the lake; they add a lot of character to the area.
Business response:
We're glad to know that you're enjoying your first apartment experience at The Lakes at Fountain Square Apartment Homes. We agree, the ducks and geese do add a special charm! Thanks for sharing your positive feedback about our community!
Horrible lying management Absolutely horrible management they have here. This place went to the dumps of hell with dirty hallways and roaches in building despite charging each resident 8.00 monthly pest control. They admitted to only spraying the hallways. That not going to help inside if roaches going through the walls of everyone’s apartments. The hallways stink from dog pee and dirt all over carpets tracked from these nasty animals. They should steam the hallways with how much money they make here. Also they have loud dru... read more
Business response:
Your review is very concerning to read and certainly does not reflect the accommodating living conditions we expect for our community. Our residents are our top priority, and it's very upsetting to see we've given you the wrong impression. I think it's best I discuss these issues with you directly. Unfortunately, I won't be able to locate your contact information without a full name, so please reach out to me at your earliest convenience and I'll be sure to get back to you soon. Thank you, Doris - Property Manager - 847-689-... read more
Awful! The management in the office are THE worst. Let me start with the apartment it self is run down and just a quick job of a “remodel”. Then when my microwave that was attached to the cabinet started throwing sparks and not working, we reported it to management to get it fixed/replaced. What I was told was they knew about a recall on them and were just “taking them out as they went” with no replacement. Claimed it was stated in the lease. It was not, I had to read the lease to them. AND NOW being in the military I have a... read more
Business response:
I am sorry to read this feedback. We want the most for our residents, and it is disappointing that we have left the wrong impression. I apologize for the issues you have encountered with your unit and for any miscommunication on behalf of our team. I would appreciate the chance to speak with you to see what more I can do to help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Elly Sedivy - Property Manager - 847-689-4464
It's alright, but not a forever home. When I first got approved for my apartment, I received a call from the office. I asked if I could view it ahead of time and was told I could not. No biggie. They sent me a virtual tour and told me my apartment would be the same. USB outlets, updated interior and everything. I was very excited. I got to the apartment on move-in day and it was NOT updated at all. It is an ugly apartment and very outdated features, no USB outlets or white cabinetry. I had a ceiling fan in the kitchen that w... read more
STAY AWAY!! Thankfully I will be leaving this place in a few weeks. It has been nothing but trouble from the beginning. When I first talked to someone in the office (when we were going to move in) they knew what unit was becoming available but were unable to show at the time.. okay no problem. I asked if it was how the pictures on this website are they said yes the apartment was updated. Come to find out move in day the apartment is not updated. Okay whatever I got over it. Then comes the bathroom… water damage BAD. The whol... read more
Frequently asked questions about Lakes at Fountain Square Apartments
How is Lakes at Fountain Square Apartments rated?
Lakes at Fountain Square Apartments has a 4 star rating with 342 reviews.
When is Lakes at Fountain Square Apartments open?
Lakes at Fountain Square Apartments is open now. It will close at 6:00 p.m.
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