Lake ENT & Facial Plastic Surgery

Desiree 

on Google

6 days ago

I wish I would have read these reviews before choosing to seek care here. Today I called for imaging results and was told that my CT looked great and was asked if I've arranged for my allergy testing. I didn't have a CT. I had an MRI for tinnitus (ringing in the ear). At no point during my appointment was allergy testing discussed, at no point have I had any allergy/sensitivity symptoms, and I was told during my appointment that my issue was likely a neurological one not an inner ear issue so allergy testing isn't appropriat... read more

Molly Kelly 

on Google

a week ago

I have called multiple times over the past week because I need to reschedule my appointment. The phone plays an automated message on loop for 10 minutes and then hangs up. I cannot reach an actual person at the office. 

Javier Acosta (Javier) 

on Google

3 weeks ago

In this day and age there is no excuse for not answering a phone. Why show a phone number if you are not going to answer? With virtual assistance, virtual operators, and so much technology available in the area of telecommunication, any small business can look like a large corporation by using VOIP. This doctor office chooses to ignore phone calls. Why would a Doctor chooses that? I have no idea. Very bad practice and this speaks of the type of doctors that they may be. If you are not available to your patients why open a pr... read more