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Laird Noller Ford, Inc. Collision
- Automotive
- Topeka, KS
About this business
Location details
2245 SW Topeka Blvd, Topeka, KS, 66611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 1:00 p.m. | |
| Sun | Closed |
I bought a Ranger new and had problems with the transmission. I had it in the shop several times. They had it for days each time I took it in. At that time they were putting more miles on it than I did. I had talked to some managers about getting a different truck since I only had it for a few months and they can't fix it. I was told I should get a lawyer. The third time I took it in I asked if they checked the computer, software, etc. they found an update for the transmission that seemed to fix it. Now I have a safety recal... read more
A deer hit my recently paid off car and forced me into finding a replacement car. After shopping for several days online, I found a car at LNF in Lawrence. I test drove it and liked it. It went downhill from there. In hindsight, I can clearly see the psychological manipulation they used against me. A perfect storm on inconvenience occurred leaving me with a car I'm paying entirely too much for - just under twice the listing price. The sales person and finance person were masters in presenting numbers that made it seem like I... read more
Ms. ******* **** General Manager, Noller Ford 2245 SW Topeka Blvd Topeka , KS 6661 I believe Noller Ford should stand by its commitments and ensuring customer satisfaction. I recent purchased a 2021 Ford Ranger truck from your dealership, and I wanted to share both my appreciation and concerns about the entire process. Good news first, I love the vehicle. It runs and drives great. The sales process was smooth, with Paris providing a helpful video and **** managing the sale efficiently, even arranging home delivery and quick ... read more
Once this dealership had my money, they disappeared. They were quick to respond when selling me the car and upselling me over $5,000 in extra coverage—but the moment I needed help, I was ignored. I called six times, left messages for HR, finance, and service, emailed, and even used the chatbot on their website. I was stranded out of state in Texas with a nail in my tire and just needed to understand what coverage I had. I didn’t hear back for days. The only response I got was a vague phone call the following week—during the... read more
Was working on a deal on a Passat. Agreement. Credit run, licensing taken care of, got the insurance for it. Then informed that they sold it the day before and wasted my time. Fantastic, will be reporting to Kansas State licensing board.
Worst experience in 50 years of car ownership. Gave me a price. I trippled checked it before i came. Then when i got here they raised it by 11x after driving an hour to get there! Yes thats a 1100% increase. Do not go here! Not trustworthy people. Apparently don't really know Mazdas.
I purchased a new truck, 2024 King Ranch and at less then 4000 miles I have an error code displaying. I have had it to Topeka Noller two different days and was told by their Service Manager, Bryan F****, to proceed to drive it, nothing was wrong; “we just don’t know how to get rid of the code.” I was told by “Oscar” they were going to contact Corporate to see how to turn the code off. I have attempted five times to get back with Bryan and he has not returned any of my correspondence. Very upsetting when you just paid $90,000... read more
This is a terrible Ford dealership, both the Lawrence and Topeka kansas locations. Sales manager and finance managers are scumbags. Went to purchase a $37,000 used f150. Salesman comes back with a offer sheet with an $11,000 down payment and $1100 a month for 60 months without asking for a credit score or running my credit. For those who are interested in math. $1100×60= $66000 + $11,000. That's 77,000 dollars for a 37000 dollar truck before the finance scumbag trys to sell me a extended warranty. FYI, The dealership gets a ... read more
My daughter took her car there to fix a recall on it which was causing her car to stall when driving. They said they fixed her care but it stalled again after she picked it up. they now say they just calibrated it then they said they never saw her yet she has the receipt. Call the manager and left a message with no return call. we have a scheduled appointment in olathe to have it fixed which Ford in topeka never fixed the recall.
Business response:
<p>I am very sorry to hear about your experience. My number is ************and I oversee all of our stores. I am very happy your daughter and make sure we get the concerns addressed and help ease the inconvenience in a timely mannger.</p> <p>Aaron R***</p>
Frequently asked questions about Laird Noller Ford, Inc. Collision
How is Laird Noller Ford, Inc. Collision rated?
Laird Noller Ford, Inc. Collision has a 1.3 star rating with 13 reviews.
When is Laird Noller Ford, Inc. Collision open?
Laird Noller Ford, Inc. Collision is closed now. It will open tomorrow at 7:00 a.m.
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