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Laguna Reserve
- Apartments
- New Orleans, LA
About this business
Laguna Reserve offers spacious newly renovated 1, 2, and 3 bedroom apartments conveniently located in Eastern New Orleans. Laguna Reserve has everything you’re looking for in a community. Unwind at our sparkling swimming pool or take advantage of the tennis court. At Laguna Reserve, you’re close to transportation, shopping, and entertainment. Make Laguna Reserve your home today!
Location details
5131 Bundy Rd, New Orleans, LA, 70127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
DON'T I've been a resident at Laguna Reserve for nearly three years. Noise disturbances from neighbors—including loud televisions and music—are common and frustrating. In addition to the noise, the apartment units themselves are in need of repairs and ongoing maintenance. Issues like faulty plumbing and broken appliances have been persistent, with slow or inadequate responses from management. More concerning is the management's handling of resident complaints. I reported a situation involving a neighbor on the first floor of... read more
Business response:
Hi, Brittany. We are sincerely sorry to hear about the issues you have faced during your time here. Our top priority is making sure that our residents feel comfortable and heard so we apologize if that has not been the case. Due to the nature of these concerns, we’d like to further discuss this in person or over the phone. Please contact us when you have the time. Thank you. -The Team at Laguna Reserve
It used to be Good Lived here for 6 years, the management company/ownership over it in 16 was good, but then the new one came and it just got worse, the maintenance staff was friendly, and they tried when they could, but but the property management, could care less, when there was nails everywhere because of construction, they offered no help despite tires popping, there would be random fees, and let us not forget the garbage valet fees that stopped and started and stopped and started, then they cut folks satellite dishes do... read more
Business response:
Thank you for sharing your feedback with us. We appreciate hearing about your experience and will take your comments into consideration as we strive to improve our services.
Comfortable Laguna Reserve is a little piece of paradise at an affordable price. Highly recommended.
Business response:
Thank you for taking the time to leave us such a wonderful review. We appreciate your recommendation and hope to welcome you back to Laguna Reserve in the future.
My review for this property I visited this property. Its location and other facilities are fantastic. So all of you can go with them. Thank you.
Business response:
Thanks for the wonderful review of Laguna Reserve. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!
Comfortable for me The apartment is beautifully designed and well-maintained, with plenty of natural light and space to make it feel like a true home for me, and I enjoy living here.
Business response:
Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at Laguna Reserve.
Great Place I want to share my experience with the manager. She is really a people person and will go out of her way to obtain and bring resources to her residents. She is very professional, always with a smile on her face.
Business response:
Thank you for taking the time to share your positive experience with our manager. We're delighted to hear that she has gone above and beyond to provide excellent service to our residents. We'll be sure to pass along your kind words to her.
I love it I LOVE living here!!!! I have been a tenant going on three years now. The management staff is fantastical, you are treated like family from day one
Business response:
We appreciate the lovely feedback of Laguna Reserve. Thank you and have a great day!
Good Staff Recently moved in and the experience was hassle free. The office staff was very helpful and knowledgeable.
Business response:
Thank you for taking the time to leave us a positive review! Its great that your move-in experience was hassle-free and that our office team was helpful and knowledgeable. We hope you continue to enjoy your time at Laguna Reserve!
comfortable in a new home We moved in the week after Christmas. I have never felt more comfortable in a new home before. We had a lot of help from the staff in the office! They are wonderful, always answers every question we had and continue to have promptly.
Business response:
We're glad to hear that you're feeling comfortable in your new home and that our team was able to assist you along the way. Please don't hesitate to reach out if you have any further questions or concerns.
Frequently asked questions about Laguna Reserve
How is Laguna Reserve rated?
Laguna Reserve has a 3.5 star rating with 140 reviews.
When is Laguna Reserve open?
Laguna Reserve is closed now. It will open tomorrow at 8:00 a.m.
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